Head of Product Management

Summary

Join Trustonic as Head of Product Management to lead the strategic direction, execution, and performance of our SaaS platform, Services and Android applications. You will be the voice of the product, internally and externally, representing the Chief Product Officer. Shape the product, drive execution, and mentor a high-performing global team of product managers. This pivotal leadership role demands a deep understanding of SaaS business models, product lifecycle management, and AI-powered tools and platforms. You will define and drive product strategy and roadmap, lead and mentor a team, partner with Engineering and Design, collaborate with Product Marketing, work with Commercial and Sales teams, use market intelligence, and own the end-to-end product lifecycle. You will champion cross-functional alignment and drive operational excellence.

Requirements

• Strategic thinker with a strong bias for action and the ability to operate hands-on
• Comfortable navigating ambiguity and driving clarity in fast-paced, evolving environment
• Strong communicator and storyteller, able to influence and inspire across all levels of the organisation
• Collaborative leader who builds trust and alignment across cross-functional teams and external partners
• Passionate about innovation, with a growth mindset and a willingness to challenge the status quo
• Skilled in balancing creativity with commercial pragmatism to deliver measurable business outcomes
• Experienced in working within start-up, scale-up, or transformation contexts, with a proven ability to adapt and thrive
• Deep curiosity about emerging technologies, customer behaviour, and market dynamics
• Deep knowledge of SaaS, and cloud platforms eco-systems
• Deep knowledge of Carriers, Retailer, Financiers & OEMs/Mobile eco-system
• Keen awareness of security platforms
• Knowledge of MDMs, Android & iOS
• Knowledge of software development lifecycle
• High technical fluency with the ability to collaborate deeply with engineering and design teams
• Strong data literacy, including working knowledge of machine learning concepts (e.g., supervised/unsupervised learning, NLP, generative AI)
• With AI-enhanced product tools such as AI Agents
• Proficient using AI tool for use in modern product & design practices, analysis, and insight generation
• Champion of cross-functional collaboration, ensuring alignment across engineering, design, marketing, and operations
• 10+ years of progressive product management experience, including 3+ years in senior leadership role driving strategy, execution, and team development
• Proven track record leading SaaS platforms and mobile applications with global reach
• Deep commercial acumen with a strong understanding of market dynamics, customer segmentation, and competitive positioning
• Demonstrated success in shaping go-to-market strategies using customer insights, market data, and performance metrics
• Experience managing empowered product teams, fostering a culture of ownership, accountability, and continuous learning
• Skilled in coaching product managers on discovery practices, hypothesis-driven development, and customer-centric validation
• Strong background in authoring and managing MRDs, PRDs, and product documentation that align cross-functional teams
• Extensive experience integrating AI capabilities into product strategy, from ideation through to roadmap execution
• Adept at translating complex technical concepts into clear, actionable insights for diverse stakeholders
• Thought leadership grounded in modern product principles, leveraging AI tool
• A bachelor’s degree in a relevant field such as Business Administration, Innovation Management, Engineering, Computer Science, or a related discipline is required

Responsibilities

• Define and drive our SaaS product; strategy, and roadmap in alignment with business goals and customer needs
• Lead and mentor a high-performing team of product managers, fostering a culture of ownership, innovation, and continuous improvement
• Partner closely with Engineering and Design to deliver high-quality, scalable products that solve real customer problems
• Collaborate deeply with Product Marketing to shape positioning, messaging, and go-to-market strategies that resonate with target audiences
• Work hand-in-hand with Commercial and Sales teams to ensure product-market fit, support revenue growth, and align product development with market opportunities
• Use market intelligence, customer insights, and competitive analysis to inform product decisions and identify new growth areas
• Own the end-to-end product lifecycle—from discovery and validation through delivery and iteration—ensuring measurable impact and customer satisfaction
• Champion cross-functional alignment and communication across the organization, acting as a bridge between technical and commercial stakeholders
• Drive operational excellence in product planning, prioritization, and execution, ensuring delivery against key business metrics

Preferred Qualifications

A master’s degree—preferably an MBA or a postgraduate qualification in Innovation or Technology Management—is highly desirable due to the strategic and cross-functional nature of the role

Benefits

#LI-Remote