Head of Product

Summary

Join Lyssn.io, Inc., a leading AI company in behavioral healthcare, as their Head of Product. In this critical role, you will define the product vision, strategy, and roadmap, aligning with company goals. You will lead product development from ideation to execution, collaborating with cross-functional teams. The position requires a deep understanding of customer needs and market trends in behavioral health and human services. You will ensure products adhere to regulations and ethical standards while driving innovation. This full-time, remote position reports to the CEO and involves occasional travel for team meetings.

Requirements

• 5+ years in product management, with at least 2 years leading product teams
• Experience building AI/ML-powered products, ideally in human services, behavioral health, healthcare, or a related domain
• Proven track record of shipping impactful B2B SaaS products, preferably with experience in early-stage start-ups building teams and infrastructure
• Strong strategic, creative thinking with the ability to translate customer needs into scalable product solutions
• Deep understanding of product analytics, user research, and agile development methodologies
• Ability to balance technical feasibility, business objectives, and user experience
• Exceptional ability to communicate and influence across teams and stakeholders
• Passion for improving behavioral health through technology
• Ability to thrive in a fast-moving startup environment

Responsibilities

• Define and drive the product vision, strategy, and roadmap in alignment with company goals
• Identify market trends, customer pain points, and opportunities for AI-driven innovation in behavioral health and human services
• Ensure a balance between long-term vision and near-term execution
• Lead the product development lifecycle, from ideation and user research to launch and iteration
• Work closely with engineering and data science teams to define and prioritize product requirements
• Work with VP of Engineering to ensure high-quality, timely product releases that drive customer value and business impact
• Deeply understand Lyssn’s customers, including human services providers (e.g., child welfare, juvenile justice), behavioral health providers, and organizations
• Leverage data, user feedback, and behavioral science to inform product decisions
• Build strong relationships with customers and stakeholders to ensure products align with real-world needs
• Partner with sales and customer success to support go-to-market strategies and drive adoption
• Foster a user-centric, data-driven, and collaborative product culture
• Key contributor who will lead and mentor a growing product team

Preferred Qualifications

Experience working with engineering teams on AI/ML-based products is a plus

Benefits

• Medical (Regence Blue Cross)
• Dental (Delta Dental)
• Vision (VSP Vision Care)
• Life/AD&D
• Long Term Disability
• Excepted Benefit Health Reimbursement Arrangement (EBHRA) or Health Savings Account (HSA)
• Employee assistance program
• 401(k) retirement plan with an Employer Match program
• Paid Leave: vacation, sick, holiday, bereavement, parental leave, jury duty
• Corporate matching charitable giving program
• Internet and Home Office Stipend