Head of Product Management

Summary

Join Mindoula as the Vice President of Product Management and champion a customer-centric approach to developing integrated technology solutions for employee and member platforms. Collaborate with various teams, including Technology Solutions, Data Solutions, Data Science and AI, and Reporting & Business Analytics, to create a cohesive product roadmap. Translate business needs into technical requirements, ensuring on-time, high-quality feature releases. Gather insights from stakeholders and end-users to inform product development. Oversee the entire product lifecycle, from sprint planning to deployment, and define success metrics to drive continuous improvement. This 100% remote position requires a graduate degree or equivalent experience and a proven track record in product management within healthcare or a regulated industry.

Requirements

• A graduate level degree in Business, Computer Science, Engineering, or a related field (or equivalent work experience) is required
• Proven track record using modern product management frameworks to deliver high-impact software products, in healthcare or a regulated industry
• Familiarity with data analytics, AI/ML, and user-centered design
• Ability to operate in a rapidly changing environment while considering new and untested approaches
• Exceptional interpersonal, collaboration, and organizational skills
• Excellent written and verbal communication skills
• Demonstrated ability to explain technical concepts to non-technical audiences and vice versa

Responsibilities

• Develop & Maintain Integrated Product Roadmaps: Create and communicate cross-functional product roadmaps that align application features (employee-facing/member-facing) with technology, data, and AI initiatives
• Translate Business Needs Into Tech Requirements: Partner with Program Leadership and key stakeholders to define and prioritize clear product requirements that address both immediate business priorities and longer-term strategic goals
• Ensure EOS Alignment: Align quarterly Rocks and Scorecard objectives with the product backlog, ensuring timely delivery and measurable outcomes
• Champion Customer-Back Design: Gather insights from internal stakeholders (care managers, clinicians) and end users to ensure every feature is rooted in real-world needs and workflows
• Lean & Continuous Discovery: Oversee the entire product development lifecycle, managing sprint planning, rapid iteration & feedback, retrospectives, and deployment processes to ensure the timely delivery of high-quality, engaging features and solutions
• End-to-End Product Ownership: Partner with delivery and support teams to triage and resolve user-reported issues; deliver an exceptional user experience; monitor and ensure platform performance and availability; and, track, analyze feature adoption, user feedback, and user engagement to inform product strategy and training
• Metrics & Success Criteria: Define success metrics (KPIs) for each product feature, measure outcomes post-launch, and partner with business and technology teams to drive continuous improvement
• Collaborate With Data & AI Teams: Integrate data analytics, BI reporting, and predictive modeling capabilities into product roadmaps, ensuring members and care teams benefit from data-driven insights
• Business Unit Engagement: Serve as the primary interface to business stakeholders, clarifying product priorities, refining requirements, and communicating release timelines and milestones
• Stakeholder Communication: Present product strategies, key learnings, and project updates to executives, partners, and internal teams in alignment with EOS L10 practices
• End User Training & Adoption: Partner with Program Leadership on communication and training to drive adoption
• Ensure Secure & Compliant Product Delivery: Partner with engineering, data, and security teams to meet healthcare regulatory standards (HIPAA, data privacy) and company security requirements
• Promote Innovation: Stay abreast of emerging technologies, user-centric design trends, and advanced product management approaches to advance Mindoula’s competitive position at the leading edge of behavioral health technology
• Serve as Player/Coach to Small Product Team: Contribute directly while leading and mentoring a small team of technical product managers or product owners, fostering a collaborative and accountable culture and demonstrating a hands-on approach to guiding and inspiring others
• Uphold Product Management Best Practices: Instill principles from leading product management / ownership frameworks that emphasize continuous improvement and outcome-focused delivery
• Drive Accountability & Execution: Leverage EOS (Scorecards, IDS, Rocks) to drive on-time product delivery
• Perform other duties and projects as assigned and/or required to enable Mindoula to meet its overall business goals

Benefits

This is a 100% remote position that must be located in the United States