Head of Program Delivery

Summary

Join Specialisterne Canada as the Head of Program Delivery, a one-year contract role, managing the delivery team and ensuring successful program execution with employer partners. This remote position, with occasional in-person meetings, requires overseeing project planning, resourcing, and communication. You will provide career development guidance to team members, liaise with the business development team, and represent Specialisterne at events. The role involves facilitating training services, leading advisory projects, and contributing to program development and innovation. This leadership position demands strong interpersonal, people management, and time-management skills.

Requirements

• Experience in supporting autistic or otherwise neurodivergent individuals in finding and maintaining employment or 5+ years experience in similar position
• Superior knowledge and subject matter expertise in workplace inclusion efforts and programs
• Experience in people management (managing and motivating a small team)
• Excellent verbal and written communication skills
• Demonstrated confidentiality and trustworthiness
• A dedicated interest in advocating for equity-seeking groups to be fully included in workplaces and communities across North America and globally

Responsibilities

• Day-to-day oversight and management of the Delivery team (leading weekly team stand-up meetings, responsible for overseeing effective and timely execution of projects and services etc.)
• Provide ongoing career development guidance and feedback to Program Delivery team members
• Management of program delivery with employer partners including project planning, resourcing, communication, and quality of service
• Provide guidance and support to the team in the delivery of our four core services: Neurodiversity Hiring Initiatives, Employer Education & Training, Advisory Projects and Workplace Support (coaching)
• Liaise with the Business Development team to build innovative projects, strong project plans and clear deliverables for our employer partners
• Represent Specialisterne at various conferences and events
• Facilitate a variety of employer education and training services (e.g. facilitate or lead workshops, webinars etc.) when needed
• Lead the conceptualization and implementation of Advisory Projects for our employer partners
• Analyze potential delivery challenges and provide pre-emptive problem solving in relation to the specific needs of employer partners and job seekers
• Act as a point of escalation for delivery related quality issues or concerns raised internally and/or externally
• Collaborate to develop effective organizational and time management supports for Delivery team members
• Contribute to ongoing program and service development and innovation to meet the unique needs of our employer partners and drive social impact (e.g. develop new, high quality educational content, build new methodologies to support service delivery, contribute to grant proposals)
• Contribute to Specialisterne’s global projects and activities
• *Additional projects and tasks may be assigned, as needed

Preferred Qualifications

• Strong interpersonal skills and ability to present information clearly and effectively to both employer partners and the internal team
• Advanced skills in training and facilitation (e.g. leading workshops and webinars)
• Strong people management skills
• Strong time-management skills
• Strong sense of self-motivation, proactivity and initiative
• A positive, solution-oriented approach to program delivery and team management
• Intermediate skills with Google (Slides, Documents, Sheets) and Microsoft Office 365
• Basic skills with video conferencing tools (such as Google Meet, Zoom, MS Teams)

Benefits

Remote work with occasional in-person meetings