Shop Your Way is hiring a
Head of Client Delivery in United States

Logo of Shop Your Way
Head of Client Delivery
🏢 Shop Your Way
💵 ~$35k-$38k
📍United States
📅 Posted on Jun 10, 2024


The job is for a Head of Client Delivery at Shop Your Way, a high-growth FinTech company offering Payments as a Service (PYW). The role involves leading pre-sales and post-sales support, understanding customer technical requirements deeply, guiding product design, and managing the delivery of strategic professional services engagements.


  • Technology leadership experience in the financial services industry, or customer-facing technical leadership roles servicing the financial services industry
  • 10+ years leading and developing teams in infrastructure, database, data warehousing, software development, and enterprise architecture disciplines
  • 5+ years leading the implementation of enterprise-scale IT programs
  • Practical knowledge of Agile project management and software development methodologies such as Scrum and SAFe
  • Broad-based understanding of cloud platform services, cloud-native architectures, and cloud infrastructure
  • Bachelor's Degree in STEM or equivalent experience


  • Formulate and execute strategies to accelerate customer integrations and ongoing growth
  • Lead pre-sales architectural discussions and design workshops with customers, and understand customer’s technical requirements deeply
  • Lead product and architecture design workstreams and guide the delivery of strategic professional services engagements for specific partners
  • Guide and manage the delivery of strategic professional services engagements as required


  • Opportunity to make a meaningful impact and create value for customers through flexible tools that allow partners to leverage Pay Your Way capabilities within any Partner’s customer experience
  • Joining a team committed to being delivery-focused and creating the best possible customer experience, working towards an ambitious roadmap to differentiate Credit-as-a-Service for merchants
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