Head of Supply

Summary

Join Maven as the GM/Head of Supply and lead the growth of our 500+ instructor network to thousands. You will develop and execute strategies to recruit, onboard, and support high-powered executive instructors who generate over $30M in course sales. This hands-on leadership role requires strategic thinking, operational excellence, and direct engagement with instructors. You will manage a team of 3-4, collaborate with the executive team, and report directly to the CEO. The ideal candidate possesses significant sales or general management experience, particularly in education technology or marketplaces. Maven offers a competitive compensation package, including a $250K salary and 1% equity.

Requirements

• Have a track record of successful high-touch sales or general management experience in a high-growth setting, ideally in education technology or marketplace businesses
• Understand the balance between executing today and planning for tomorrow
• Think ahead, spotting potential opportunities to evolve our instructor acquisition strategy and adapt as Maven grows
• Set high standards for yourself and your team, ensuring every interaction and process represents Maven’s brand and quality
• Maintain an A-level work ethic and look to bring others to that level
• Be a doer who isn’t afraid to get into the weeds, helping with tasks that drive the business forward, from individual instructor outreach to pipeline management

Responsibilities

• Recruit and manage Maven’s instructors
• Create and execute the strategy that will scale Maven’s supply
• Decide which verticals to target, how to evaluate supply quality, what our acquisition system should look like and how we should expand our instructor personas
• Collaborate with our marketing team to create a strategy to help drive instructor interest and inbound leads
• Strategize campaigns and self-serve models that make Maven a go-to choice for instructors looking to launch courses, enhancing our pipeline efficiency
• Own the sales operations and strategy for recruiting and onboarding high-quality instructors
• Identify the persona, develop an outreach strategy, and manage the team member in charge of this function
• Act as one of Maven’s top closers alongside the CEO, directly engaging with prospective instructors when needed to ensure the right fit
• Cultivate a community among instructors, fostering loyalty and a sense of belonging in an elite network
• Guide top instructors on improving their course marketing to drive higher student engagement and retention
• Oversee both customer and instructor support, ensuring we’re responsive and effective in assisting instructors, especially during onboarding
• Ensure that instructors feel fully supported from when they consider Maven to their course launch and beyond
• Collaborate on long-term strategic initiatives for instructor growth and engagement
• Ideate and test new models, such as themed collections, to drive supply growth and improve retention
• Serve as a direct point of contact for instructors in pivotal moments, assisting with high-touch sales and support efforts
• Be comfortable in a “player-coach” capacity, directly working with instructors while empowering your team
• Manage and optimize all supply-side processes
• Oversee inbound and outbound pipelines, refining workflows to maximize instructor engagement and success on Maven
• Hire and mentor talent, growing a team that may expand to 6-10 over the next couple of years
• Help build a strong culture of execution and strategic insight, aligning with Maven’s ethos of maintaining high-impact, lean operations
• Be a core part of the leadership team, contributing to company-wide strategy and vision
• Collaborate with and influence the entire company (marketing, product, engineering, and business operations)

Benefits

• Compensation: $250K and 1% equity (potential for change)
• Reporting directly to the CEO/Co-founder and sit on Maven’s leadership team