Health Coach

Summary

Join Henry Meds as a Virtual Health Coach and make a difference in the lives of millions! In this remote-first position, you will provide person-centered care, using emotional intelligence and clear communication to help clients achieve lasting behavior change. You will carry a full daily caseload of patients, conducting video sessions and email communications, while adhering to established protocols. You'll contribute to operational excellence by providing feedback and fostering a positive team environment. This role offers a competitive salary, excellent benefits, and the opportunity to work for a fast-growing startup. Apply today to join our team and make a daily impact!

Requirements

• Minimum of 3 years of experience in a health and wellness coaching setting
• Specialization: In-depth knowledge of medications that the company offers patients, particularly GLP-1s
• Excellent communication and interpersonal skills, with the ability to motivate and support clients from diverse backgrounds
• Certification: Such as NBHWC (National Board for Health & Wellness Coaching) or ICF (International Coaching Federation) - other relevant certifications will be considered

Responsibilities

• Prioritize person-centered care, using emotional intelligence and clear communication to help clients achieve lasting behavior change
• Encourage client engagement and satisfaction, which directly enhances retention and promotes long-term health outcomes
• Use approved coaching interventions, empathy, and collaborative goal-setting to promote adherence and provide practical tools for long-term success, all while respecting cultural preferences and individual barriers
• Contribute to operational excellence by providing feedback to refine tools and workflows and fostering a positive team environment
• Carry a full daily caseload of patients, conducting 30-minute video sessions and/or email communications with each (caseloads may vary and will be adjusted in support of evolving business needs)
• Have a working knowledge of all partnerships and coach clients in accordance with respective established protocols
• Be willing to support special projects if the need arises with a focus on prioritizing clients and caseload management over any additional project work
• Attend all specific trainings and team meetings
• Respond to action items communicated by supervisor in a timely manner
• Establish and maintain strong rapport with each client
• Keep accurate coaching notes to capture relevant background, unique motivators, and significant life events/details for each client
• Demonstrate robust and balanced use or a wide range of clinical coaching skills (motivational interviewing, stages of change, acceptance, scope, reframing, goal-setting, solutions-focus, accountability)
• Tailor coaching strategies to the client’s preferences and/or identified stage of change
• Integrate a variety of program features into the coaching experience to encourage engagement
• Proactively provide vetted resources and foundational health knowledge as appropriate
• Consistently adopt and implement new changes to assigned coaching protocols
• Support and collaborate with teammates while also having the autonomy to work independently to manage a full caseload of coaching clients
• Actively participate in relevant protocol/skill-enhancing trainings

Preferred Qualifications

• Live 1:1 (video, in-person, or telephonic) and group coaching experience is a plus
• Fluency in English and Spanish
• Proficiency in Slack & GSuite
• Weekend availability

Benefits

• Platinum PPO Healthcare + Vision & Dental (Henry covers 99% for employees and 50% for their qualified dependents)
• 401(k) with matching contributions beginning your first day
• Unlimited PTO (target of 4 weeks), 6 floating holidays, and 4 company observed holidays
• Fully remote position with occasional travel
• Impactful, rewarding work as part of a fast-growing brand helping thousands of people every day