Revenue Enterprises is hiring a
Healthcare Billing and Customer Service Representative

Summary

The job is for a Remote Healthcare Billing and Customer Service Representative at Revenue Enterprises. The role involves helping patients understand their medical bills, providing outstanding customer service, and accurately documenting calls. The company offers competitive pay, incentives, growth opportunities, and remote work options.

Requirements

• Must be a Colorado resident
• Network speeds with a minimum of 50 mbps download and 15 upload

Responsibilities

• Using empathy and fantastic listening, verbal, and written communication skills to help patients and their families understand confusing, and often times unexpected, medical bills
• Provide outstanding customer service and collaborate with patients over the phone on affordable payment plans, and taking payments by phone
• Using your computer proficiency, organization, and attention to detail to accurately document all calls and follow ups in our software systems throughout each day
• Supporting your fellow team members with consistent attendance, excellent work ethic, and caring team focus

Preferred Qualifications

• Call center experience
• Demonstrated history of retention
• Experience in customer service and/or healthcare
• Advanced beginner to Intermediate skills in the Microsoft Suite (Outlook, Word, and Excel)
• Bilingual English/Spanish skills

Benefits

• Competitive pay
• Incentive program
• Grow your career with Revenue Enterprises
• Work from home opportunity