Hearing Instrument Specialist

Summary

Join hear.com as a Hearing Instrument Specialist and contribute to our growth by transforming the lives of our customers. You'll be part of a new team focused on innovation and redefining the customer journey in hearing care. This role involves testing new technology, educating patients, building client relationships, collaborating with the sales team, and sharing knowledge with a network of audiologists. We offer a competitive compensation package, flexible hours, and a unique company culture. We are a fast-growing global leader in hearing care, committed to helping everyone hear well to live well.

Requirements

• HIS or Audiologist with 1+ year fitting experience
• Entrepreneurial mindset and motivation to change the industry
• Great empathy, customer oriented, compassion, and enthusiastic
• Ability to Multi-task: You're organized and able to work within a team, and have strong leadership habits with the self-discipline to be autonomous
• Reliable Network Connectivity: You must be able to hardwire to your home network and your download speed must be above 100Mbps and upload speed above 20Mbps

Responsibilities

• Test new technology to enhance customer experience
• Educate, demonstrate and train hear.com patients on the most effective ways to use and benefit from our devices
• Develop and maintain excellent relationships with clients
• Close interaction with the Customer Sales Team
• Collect learnings and share your knowledge with the biggest independent network of audiologists

Benefits

• Flexible and Full-Time Schedule: Company working hours 8:00 am – 5:00 pm or 9:00am - 6:00pm (In your time zone) Monday – Friday
• Competitive Compensation: Base: $60,000 + monthly bonuses (OTE $100,000 – 120,000)
• Benefits Package: Full medical, dental, vision, 401K, paid parental leave, open paid time off (PTO) policy, and paid sick time and paid company holidays
• Unique Culture: We are a close-knit team that values ownership, collaboration, and solution-oriented thinking. Our goal and performance driven environment strengthens our bonds and drives our innovation and successful growth together