Home Care Scheduler

Summary

Join our growing team as a highly organized and reliable Home Care Scheduler! This vital role involves coordinating appointments, managing calendars, and ensuring smooth scheduling operations across multiple teams and stakeholders, primarily in healthcare or legal settings. You will need strong time management, attention to detail, and excellent communication skills to interact with U.S.-based professionals and clients. The position requires proficiency in scheduling and communication tools and the ability to anticipate and resolve scheduling conflicts. Time zone flexibility to accommodate U.S. business hours is essential. This role offers the opportunity to work remotely with a focus on professionalism and client satisfaction.

Requirements

• Proven experience in home care, supporting U.S.-based teams
• Excellent English communication skills—both verbal and written
• Strong organizational skills with an ability to manage multiple calendars and priorities
• High level of attention to detail and ability to work independently
• Proficiency in scheduling and communication tools (e.g., Google Calendar, Microsoft Outlook, Zoom, Slack, Calendly)
• Time zone flexibility and ability to work in U.S. business hours
• Professionalism, discretion, and a client-focused mindset

Responsibilities

• Coordinate and maintain calendars for multiple team members or departments
• Schedule client meetings, internal check-ins, consultations, and follow-ups
• Confirm, reschedule, or cancel appointments as needed with professionalism and accuracy
• Manage scheduling software and ensure calendar updates are prompt and error-free
• Collaborate with operations, HR, and leadership teams to accommodate dynamic priorities
• Communicate with clients and internal staff via phone, email, and instant messaging platforms
• Anticipate scheduling conflicts and offer practical solutions in real time
• Ensure appointment reminders and confirmations are sent out in a timely manner

Preferred Qualifications

• Experience in healthcare, law, or service-based industries
• Familiarity with CRM or EMR systems
• Previous remote work experience with international teams
• Ability to adapt quickly to new systems and workflow