HR Generalist

Summary

Join Effective School Solutions (ESS), a leading provider of school-based mental health services, as an HR Generalist. You will support HR operations, foster positive employee experiences, and ensure compliance. Responsibilities include onboarding/offboarding, employee relations, performance management, HR data management, benefits administration, compliance, and employee engagement initiatives. The ideal candidate has 3+ years of HR experience, strong customer service skills, and knowledge of employment regulations. ESS offers competitive compensation, benefits, and extensive time off.

Requirements

• 3+ years of experience in HR, including experience in employee relations, benefits administration, and compliance
• A strong customer service orientation, with a focus on being approachable, responsive, and solutions-oriented
• Polished and professional communication skills, both written and verbal
• Strong ability to listen and provide guidance to employees at all levels
• Experience managing multiple priorities in a fast-paced environment
• Desire to improve processes and solve problems
• Knowledge of employment regulations such as ADA, FLSA, and FMLA
• Experience maintaining an HRIS system is a must (ADP a plus)

Responsibilities

• Support daily HR operations, including onboarding, offboarding, and maintaining employee records
• Deliver high quality customer service in daily HR inquiries by responding to employee inquiries on HR processes, policies, and benefits in a timely manner
• Collaborate with the HR team on various projects as needed
• Serve as a point of contact for employees and managers, addressing concerns and resolving conflicts efficiently, knowing when to escalate to the HR Director
• Support investigations and employee grievances in line with company policies
• Track and report on employee relations issues and resolutions, recommending new process /policy improvements or educational materials based on trends
• Assist in various performance processes, including evaluations through Lattice
• Support managers and employees through performance improvement processes and corrective action procedures by creating, iterating on, and educating on our ESS standardized practices
• Manage HR data in ADP and employee files, ensuring accurate reporting of employee information and HR activities
• Create recurring HR reports on key metrics such as retention and engagement
• Collaborate with HR Director to oversee benefit programs and respond to employee benefits-related questions
• Support open enrollment and education to employees on benefit options
• Administer leave programs, including FMLA and ESS-specific policies
• Regularly audit HR policies to ensure they comply with legal requirements and best practices
• Stay up to date with employment laws and regulations, ensuring company adherence
• Support employee engagement initiatives, such as pulse and engagement surveys and reporting on feedback
• Collaborate on the creation and implementation of programs to enhance employee engagement and retention

Benefits

• ESS provides extensive time off tied to the school calendar, with limited summer hours. ESS prioritizes and gives value to a clinician’s work-life balance
• ESS offers staff competitive compensation and benefits offerings
• Compensation: $75,000 - $85,000 + annual bonus