Implementation Consultant

Summary

Join Pulsora, a well-funded Silicon Valley startup, as an early member of its Solutions Consulting team. You will play a pivotal role in expanding the company's presence in the EMEA and DACH regions, leading enterprise implementations, and performing sales engineering. As the technical face to customers, you will collaborate with end-users, providing valuable design insights that contribute to the product roadmap. This role offers exposure to diverse customer engagements and opportunities to grow the EMEA solutions consultant team. You will work with a world-class engineering team and contribute to a solution that helps the planet. The position offers a hybrid-friendly work environment.

Requirements

• Previous experience in an implementation or technical consultant role; SaaS enterprise software experience highly preferred, ideally with implementing a startup / emerging SaaS platform
• Knowledge of DBMS, SQL
• Knowledge of Analytics systems such as PowerBI, Tableau, Superset
• Exposure to workflow based systems
• Proven track record of success in leading customers through software implementation and solutions configuration projects
• Thrive on juggling projects, multitasking, and working with offshore teams primarily in India
• Must be highly self-motivated, nimble, with a ‘can-do’ attitude; you excel working in a startup and remote environment
• German language proficiency - verbal and written
• 3-10 years of work experience in technical solutions
• Bachelor’s in computer science, engineering, information systems or equivalent

Responsibilities

• Lead complicated enterprise implementations of the Pulsora platform with new customers in the EMEA region and beyond
• Analyze our customer’s needs and services to design and implement solutions that would maximize productivity and enhance the quality of deliverables
• Manage escalations, and be the professional services expert in the EMEA region
• Provide guidance relating to platform configuration and process improvement
• Develop expertise of our product to credibly answer business questions for our prospects and customers; demonstrate how to get the most from our product
• Lead product demonstrations to prospects and customers as needed while working proactively with internal systems engineers, technical architects, and product owners to strategize on opportunities, cross-train, and transfer knowledge
• Collaborate with Account Executives to hand-off work products for user adoption
• Hands-on creation and delivery of POC's and pilots, in conjunction with the Engineering team. This will include understanding business requirements, data modeling, validations, integrations, ETL, analytics and workflow
• Opportunity to grow the EMEA solutions consultant team

Preferred Qualifications

• Familiarity with carbon emissions data and/or reporting through standards such as the Carbon Disclosure Project (CDP), SASB, GRI or others is highly desirable
• Ideally have industry and market knowledge of ESG and sustainability

Benefits

• The company will pay with salary, equity, and benefits
• You’ll get to work on problems that are hard and important
• You get to work on a solution that helps the planet and helps us all
• You’ll be joining an extraordinary team at the beginning of an extraordinary journey
• Hybrid-friendly work environment, in office 2-3 times per week (for those in New York, San Francisco Bay Area, and Munich)