StreetLight is hiring a
Implementation Engineer

Summary

The job is for an Implementation Engineer in StreetLight's Services Division, working with Mobility Data Solutions customers to ensure their success in accessing and maximizing the value of StreetLight’s products. The role involves pre-sales technical qualification, post-sales management, advanced technical support, collaboration with various teams, occasional travel, and project management of specialty implementations.

Requirements

• MS degree required in Engineering, Computer Science, or Data Science
• 2+ years' experience working across GCP, Azure, and Amazon cloud services
• 2+ years' experience delivering both Realtime and Batch processing services
• Experience with system integration technologies such as ETL (Informatica, Talend, SnapLogic, etc.) or Message Bus systems (MuleSoft, Tibco, IBM, etc.)
• Experience with Excel, SQL, and comfortable working with data, identifying patterns and data manipulation
• Strong organizational skills with the ability to manage many tasks at the same time
• Project management skills with experience working with different stakeholders
• Experienced in tracking projects with project management software
• Quick learner with problem-solving abilities and a strong understanding of user needs
• Excellent written as well as verbal communication skills - this job requires writing technical guides to inform product users and regular communication with customers via email and phone

Responsibilities

• Assist in pre-sales technical qualification and scoping for Mobility Data Solutions customers
• Manage and track customer implementation. Communicate regularly with internal technical teams and customer stakeholders on project deliveries, technical issues, and changes in scope
• Provide advanced technical support for customers, including troubleshooting cloud connectivity, diagnosing feed and performance issues, big data database management and archiving mechanisms
• Collaborate with members of Advanced Research, Data Science, Engineering, Support, Customer Care, and Product as required to manage customer needs
• Occasional travel to other StreetLight Data and customer offices

Preferred Qualifications

• Experience working with transportation software and data vendors is a plus
• Experience working in transportation engineering/consulting, transportation agencies, or urban planning is a plus
• Experience with geospatial tools (such as QGIS or ArcGIS) and statistics is a plus

Benefits

• Eligible employees and their dependents may elect medical, dental, vision, and basic life insurance
• Employees are able to enroll in the company’s 401k plan, and, if eligible, a deferred compensation plan and Executive Deferral Plan
• Employees will receive 17 days of vacation per year, seven paid holidays, plus floating holidays and caregiver leave
• Hired applicants will be able to purchase company stock
• There is an opportunity to receive a performance discretionary bonus