Implementation Manager

Summary

Join Rialtic, a healthcare innovation leader, as a Project Implementation Manager. You will lead and manage project implementation efforts, ensuring alignment with work plans and client needs. Collaborate with diverse teams, both internally and externally, to deliver successful projects. This role requires strong communication, problem-solving, and leadership skills. Rialtic offers competitive compensation, flexible work arrangements, comprehensive benefits, and opportunities for professional growth. Make a significant impact on healthcare while advancing your career. Apply now to be part of our team.

Requirements

• Communicates with Impact: Your communication skills are top-notch, allowing you to present information and ideas thoughtfully and persuasively, whether in writing or verbally. You're an open and honest communicator who values diverse perspectives
• Drives and Delivers Results: Setting clear priorities and overcoming obstacles to deliver exceptional results is your forte. You're focused, action-oriented, and results-driven
• Leads Change: You're quick to adapt to new information, changing conditions, and unexpected events. You're not just adaptable; you're a facilitator of change, helping your team and organization embrace new directions
• Problem Solver and Decision Maker: You tackle problems head-on, evaluating critical information to develop workable solutions. Your decision-making is timely, high-quality, and well-informed
• Team Builder: You attract and select top talent, providing guidance, feedback, coaching, and development to help your team succeed and grow. You recognize and reward exceptional performance
• Future Shaper: You're a visionary who recognizes trends and their impact on the business. You accurately forecast opportunities and obstacles, setting clear directions and inspiring others to embrace the journey

Responsibilities

• Lead the charge by meticulously coordinating and managing implementation efforts, ensuring every detail aligns with our defined work-plan
• Craft the blueprint for success with a project notebook and work schedule, tailored to the scope of services
• Secure unwavering support from both Rialtic and our valued clients, ensuring they're fully aligned with project plans and milestones
• Be the driving force behind the progress of Rialtic and client committees, ensuring they stay on track against the plan
• Masterfully orchestrate and document client-facing meetings, spanning medical policy, technology, communication, training, finance, and testing committees
• Commit to follow-through, ensuring that Rialtic and client commitments are met and resources are utilized effectively
• Your eagle eye will spot and resolve implementation-related issues across all aspects of delivery, ensuring a smooth journey
• Keep everyone in the loop with timely status reports on key milestones, project progress, upcoming activities, and issue resolution
• Collaborate closely with clients to deliver projects that strike the perfect balance between scope, schedule, resources, and quality
• Fulfill your delivery responsibilities as outlined in our Implementations Responsibility Matrix
• Craft engaging and informative IS-specific project and technical presentations for various meetings, such as Steering, Weekly, or Checkpoint Meetings
• Establish exceptional professional relationships within each client department participating in the implementation, from medical policy to claims, provider relations, corporate communications, information technology, and finance/actuarial
• Keep an eye out for opportunities to expand our business relationship with the client and communicate these prospects to the VP of Implementations for pursuit
• Leverage the VP of Implementations to strengthen relationships with client executives who play a vital role in our success, even if they're not directly involved in the day-to-day implementation
• Master the art of integrating and transitioning to Client Success, ensuring client operational cycles are fully understood and impeccably supported by Rialtic

Benefits

• Work from wherever you thrive best, with a home office stipend to support your setup
• Competitive Compensation: We believe in recognizing your value, offering competitive pay and meaningful equity
• Enjoy a 401k with company matching and flexible PTO, along with a wellness stipend to support your physical and mental well-being
• We contribute generously to your health plans, ensuring you're covered
• Access support through TalkSpace, Teladoc, and One Medical subscriptions