Implementation Manager Team Lead

Summary

Join Yuno, a company building payment infrastructure for global market participation, as an Implementation Manager. You will lead a team, working with senior leadership and customers to understand their needs and technical challenges. This role involves collaborating with developers and product teams to customize solutions and monitor integration progress. The position requires significant experience in technical account management or integration engineering within fintech or payments. Yuno offers competitive compensation, remote work options, a home office bonus, and various other benefits.

Requirements

• Minimum 7 years of experience in a technical account manager or integration engineering role, preferably in a fintech or payments industry
• Strong understanding of RESTful APIs, SOAP, JSON, XML, and other web services protocols and API management tools (e.g., Postman, SoapUI, Swagger)
• Proficiency in Web fundamentals (HTML, CSS, JavaScript, RESTful API, Frameworks)
• Expertise in at least one of the server-side languages (Golang , Python, Node.js , others...)
• Exposure to some of the server and database technologies (Apache, Nginx, ISS, MySQL, Oracle, PostgreSQL, MongoDB, etc.)
• Team Leading Experience
• Fluency in English

Responsibilities

• Lead discussions with senior leadership regarding technical and product strategy, incidents, trade-offs, and risk management
• Develop close relationships with customers to understand their business/operational needs and technical challenges, and help them achieve the greatest value from our products
• Work with developers and senior engineers to provide advocacy and strategic technical guidance, helping customers plan and build solutions that proactively drive application health
• Collaborate with Product and Development teams to customize specific products for customers
• Monitor the progress of product integrations and ramp-ups to ensure their success

Preferred Qualifications

• Experience with a ticketing system is a plus
• Excellent analytical, technical, problem-solving, and project management skills
• Exceptional organizational skills, with the ability to manage multiple activities and projects simultaneously

Benefits

• Competitive Compensation
• Remote work - You can work from everywhere!
• Home Office Bonus - We offer a one time allowance to help you create your ideal home office
• Work equipment
• Stock options
• Health Plan wherever you are
• Flexible Days off
• Language, Professional and Personal growth courses