Implementation Manager

Summary

Join Yuno, a company building payment infrastructure for global market participation, as an Implementation Manager. You will lead discussions with senior leadership, build customer relationships, work with developers, collaborate on product customization, and monitor integration progress. This role requires at least 4 years of experience in a similar role within fintech or payments, strong understanding of APIs and web services, expertise in server-side languages, and fluency in English. Yuno offers competitive compensation, remote work, home office bonus, work equipment, stock options, health plan, flexible days off, and professional development courses.

Requirements

• Minimum 4 years of experience in a Technical Account Manager or Integration Engineering role, in a fintech or payments industry
• Strong understanding of RESTful APIs, SOAP, JSON, XML, and other web services protocols and API management tools (e.g., Postman, SoapUI, Swagger)
• Proficiency in Web fundamentals (HTML, CSS, JavaScript, RESTful API, Frameworks)
• Expertise in at least one of the server-side languages (Golang , Python, Node.js , others...)
• Exposure to some of the server and database technologies (Apache, Nginx, ISS, MySQL, Oracle, PostgreSQL, MongoDB, etc.)
• Fluency in English

Responsibilities

• Lead discussions with senior leadership regarding technical and product strategy, incidents, trade-offs, and risk management
• Develop close relationships with customers to understand their business/operational needs and technical challenges, and help them achieve the greatest value from our products
• Work with developers and senior engineers to provide advocacy and strategic technical guidance, helping customers plan and build solutions that proactively drive application health
• Collaborate with Product and Development teams to customize specific products for customers
• Monitor the progress of product integrations and ramp-ups to ensure their success

Preferred Qualifications

• Experience with a ticketing system is a plus
• Excellent analytical, technical, problem-solving, and project management skills
• Exceptional organizational skills, with the ability to manage multiple activities and projects simultaneously

Benefits

• Competitive Compensation
• Remote work - You can work from everywhere!
• Home Office Bonus - We offer a one time allowance to help you create your ideal home office
• Work equipment
• Stock options
• Health Plan wherever you are
• Flexible Days off
• Language, Professional and Personal growth courses