Implementation Scientist

Summary

Join SOPHiA GENETICS as an Implementation Scientist in Central Northern Europe (CNE)! You will onboard new customers onto the SOPHiA GENETICS platform, managing projects and ensuring seamless integration. This role requires collaboration with sales and technical teams, coordinating stakeholders, and providing technical training. A background in genomics, NGS, and bioinformatics is essential. The position offers a comprehensive benefits package (details available upon discussion) and is remote with light travel, prioritizing candidates near the Rolle, CH office. SOPHiA GENETICS is a top-ranked innovative company with a patient-centric mission.

Requirements

• BSc, MSc or PhD in a relevant field such as Genetics, Molecular Biology, Oncology or similar
• Direct experience with Next-Generation Sequencing, library preparation, bioinformatics, and related consumables and products is critical
• You will be logical, process-focused, and detail-orientated, capable of building, defining and upholding MaxCare Program timelines
• Excellent communication, presentation, and interpersonal skills are required
• Must be fluent in English

Responsibilities

• Partner with technical and Sales colleagues to understand customer requirements and draft a Statement of Work (SOW)
• Project manage all activities leading to successful execution of a MaxCare Program, including creation of schedules and timelines, defining sampling strategies and supporting customers through issue resolution
• Coordinate technical and executive stakeholders at all levels both internally and externally
• Provide all onboarding support & technical training throughout the customer-defined NGS workflow
• Drive customer satisfaction through first routine run, and support ongoing application training

Preferred Qualifications

Previous working knowledge in a Commercial Technical support role linked to Genomics, including Field Applications Scientist, Clinical Application Consultant, Technical Specialist/Advisor or Subject Matter Expert within a Clinical Diagnostics, Biotech or Medical environment is highly valuable, but not required

Benefits

Our benefits package is comprehensive, but varies internationally in-line with local standards and laws. You can discuss a full breakdown with us