Implementation Support Specialist

Summary

Join our team as an Implementation Support Specialist at Neostella! We're seeking someone to assist with client implementations of Filevine, build project templates, and perform task-based work. The ideal candidate will have experience with Filevine, Work Relay, Merge Fields, and administrative roles in law firms or legal departments.

Requirements

• Easily understand English-language task direction without formal documentation
• Quickly understand unfamiliar systems to draw parallels to Filevine
• Good English language oral and written communication skills
• Software implementation
• Software integrations
• Ability to complete tasks assigned at a quick and accurate pace
• Collaboration and communication of status of tasks

Responsibilities

• Perform Filevine customization in real time during a meeting
• Use your experience across clients to provide suggestions for template solutions
• Complete individual tasks, as assigned and within determined deadlines
• Build and/or customize project templates in Filevine
• Build and/or customize platforms related to Filevine (Lead Docket, Outlaw, etc.)

Preferred Qualifications

• Experience using Filevine is preferred
• Experience using Work Relay is preferred
• Experience with Merge Fields is preferred
• Experience in an administrative role in a law firm or legal department is preferred

Benefits

• Undefined Contract, a fast and deep growing career path
• Pre-paid health insurance coverage with Sura for you and one additional member of your family
• Flex time
• Flexibility to work from home or in the office
• Yearly ophthalmological health bonus
• Opportunity to improve your English skills by working side-by-side with international teams and projects
• Fully personalized English classes