Inbound Sales Representative

Summary

Join HubSpot's high-performing Associate Inbound Success Coach team and contribute to providing exceptional customer service. This entry-level role focuses on providing immediate, high-quality interactions with customers and prospects. You will navigate a high volume of inquiries, pre-qualify prospects, help users overcome technical barriers, and schedule appointments with the sales team. The position requires excellent communication, technical aptitude, and a passion for helping businesses grow. This role is remote and based anywhere in Australia, offering a hybrid work environment and various benefits.

Requirements

• Excellent written and verbal communication skills
• A strong technical aptitude to help our users succeed with the HubSpot software
• A passion for helping our prospects businesses grow
• Initiative to find the resources needed to be successful in this role
• An ability to work collaboratively to solve problems
• HEART (check out our Culture Code)

Responsibilities

• Navigate a high volume of product and sales related inquiries
• Conduct consultative pre-qualification of prospects for HubSpot’s sales process via phone, live chat, and email
• Help remove technical barriers for our users and recommend software best practices
• Set up high quality appointments with the appropriate sales team members for Inbound Growth Assessments
• Identify and deliver best next steps or resources to assist customers and users
• Collaborate cross-functionally within HubSpot to improve experience for HubSpotters and HubSpot customers/users alike

Preferred Qualifications

• A strong interest in a career in sales and a passion to solve for customers
• Genuine curiosity about business and technology
• A growth mindset and a habit of seeking feedback for self-development
• Ability to pick up new platforms and processes quickly
• High performance in previous roles and areas outside of professional work (E.g hobbies, sport, creative)

Benefits

• Generous remuneration and stock units
• Hybrid work environment You can choose to work from Home, Office or Flex!
• World class new hire training and onboarding
• An education allowance up to USD $5,000 per annum
• Flexible Time Off Policy
• Private health insurance allowance & Annual fitness reimbursement
• Opportunity to work with amazing colleagues who embody HubSpot’s HEART core values
• Primary Caregiver Leave of 16 weeks and Secondary Caregiver Leave for 6 weeks