Infrastructure Operations Manager

Summary

Join Vultr's Infrastructure Operations team as a highly skilled Infrastructure Operations Manager. Lead and manage daily operations, ensuring the stability, security, and scalability of infrastructure services. Supervise a team of engineers, building and maintaining the global platform. Spearhead physical infrastructure projects, collaborate with cross-functional teams, and provide senior management with regular updates. Develop and implement operational standards and policies for optimal service uptime. This critical role supports Vultr's overall business strategy and offers the chance to influence the future of Cloud Infrastructure.

Requirements

• A Bachelor's degree in Computer Science, Information Technology, or a related field
• A minimum of 5 years of experience in IT infrastructure operations (implementation & design) is required, with at least 3 of those years in a leadership role
• A proven track record of successfully leading large-scale data center projects from conception to completion
• In-depth understanding of server hardware and networking technologies, and expert knowledge of data center best practices, industry standards, and technologies
• Linux experience is required
• Excellent analytical and problem-solving skills and the ability to work under pressure in a fast-paced environment
• Strong communication and interpersonal skills, and the ability to collaborate effectively with cross-functional teams

Responsibilities

• Recruit, lead, mentor, and develop a team of Infrastructure Operations Engineers
• Supervise daily operations of the infrastructure team, ensuring prompt response to incidents and service requests
• Cultivate a culture of continuous improvement, collaboration, and innovation within the team
• Spearhead physical infrastructure projects, including upgrades, migrations, and new implementations
• Collaborate with cross-functional teams to ensure alignment of infrastructure initiatives with business goals
• Provide senior management with regular updates on infrastructure performance, projects, and key metrics
• Ensure the integrity, security, and redundancy of critical physical infrastructure components, including but not limited to servers, storage, networks, and data centers
• Develop and implement strategies for the installation, maintenance, redundancy, and tracking of physical infrastructure
• Develop and implement operational standards, policies, and procedures to ensure optimal service uptime and performance
• Collaborate with Development, Network, and Operations teams to integrate new hardware and support their physical infrastructure requirements
• Lead root cause analysis and corrective action plans for physical infrastructure-related incidents

Benefits

• A 100% remote work environment + a company-wide virtual get together
• 401(k) plan that matches 100% up to 4% with immediate vesting
• Professional Development Reimbursement of $2,500 each year
• 11 Holidays + Paid Time Off Accrual + Rollover Plan + take off your birthday!
• Commitment matters to Vultr! Increased PTO at 3 year anniversary + 1 month sabbatical at 5 year anniversary + Anniversary Bonus each year
• $500 first year remote office setup + $400 each year following for new equipment
• Monthly internet reimbursement up to $75
• $50 per month for a gym membership
• $105,000 - $120,000 + variable bonus