Inside Account Director

Summary

Join Copy.ai, a fully remote company, as an Inside Account Director to land and expand deals with prospective clients, own pre-sale and post-sale relationships, and provide world-class service. You will be on the front-line with clients daily, become a subject-matter expert on Copy.ai's AI products, and partner closely with the Solutions, Marketing, and Product Teams.

Requirements

• Have 3+ years of progressive B2B SaaS tech sales and account management/customer success management experience
• Be customer-centric and relationship-oriented. You are naturally a magnetic GTM professional, and can captivate any audience and build personal relationships with every client built off of trust
• Have extensive knowledge of how complex B2B enterprise SaaS sales work, and have extensive experience crafting clever custom solutions for niche clients and their unique needs
• Be a world-class communicator both in verbal and written communication. You are articulate and concise, and always approach communication with the client and internal stakeholders with warmth and empathy
• Be highly ambitious, a self starter, take initiative, and are driven results, metrics, and success driven
• Be highly organized, detail oriented, and reliably make all of your external and internal meetings, obligations, and deadlines
• Experience using Salesforce, GoogleSuite, Slack, Notion, and Zoom. Nice to haves: Outreach, SalesLoft, and Gong

Responsibilities

• Be on the front-line with clients daily and meet (virtually) with clients globally across time-zones and across industries
• Become a subject-matter expert on Copy.ai's AI products and solutions, particularly Workflows, and be the go-to point of contact for all of your prospective and current clients
• Deeply understand each of your client's needs and continue to expand our product offerings to them to continue to help them leverage AI to meet their goals
• Provide world-class service to every client and treat them with white-glove service
• Partner closely with the Solutions, Marketing, and Product Teams to ensure that we are delivering the best-in-class service to our clients, and are meeting every one of their needs and requests
• Own the entire customer relationship journey from first contact through each annual renewal and continue to be the client champion
• Dog-food Copy.ai's products and solutions and continuously provide feedback internally so that you can better have customer empathy and understanding

Benefits

• Competitive salary
• Stock option equity packages
• Excellent Medical Plans to choose from including HSA plans, PPOs, and HMOs from Kaiser and Aetna; Dental and Vision insurance through Guardian
• Copy.ai pays up to $800/month per employee for monthly premiums
• 100% REMOTE startup!
• UNLIMITED PTO
• 401k plan and automatic 3% employer contribution from Day 1!!!!
• Brand new work-sponsored computer
• IRL / In-Person retreats throughout the year