Inside Sales Associate

Summary

Join a dynamic startup in the window-covering industry as an Inside Sales Associate! This remote position, based in the Dallas-Fort Worth area, offers a competitive hourly rate ($24-$28) plus additional incentives starting in 2025. You will provide sales and product support to end-users, troubleshooting issues and demonstrating product knowledge. The ideal candidate is a stellar communicator with experience in sales and HubSpot, comfortable with a high call volume and technical troubleshooting. Enjoy the flexibility of remote work, a health insurance stipend, PTO, paid holidays, and company-provided tech.

Requirements

• Reside in the DFW area
• Is not intimidated by a high volume of calls or troubleshooting from a distance
• Thinks on their feet, with a capacity to understand a fairly-technical, user-friendly, streamlined product line
• Is a stellar, natural communicator
• Has a passion for sleep and well-being and keeps this mission in mind while supporting our end-users
• Has experience with Hubspot and a demonstrated track record in a former sales role
• Considers themselves a natural IT troubleshooter

Responsibilities

• Field and return inbound calls, with a focus on sales and support
• Help troubleshoot sales execution in our payment gateway
• Track and monitor call volume, missed calls, and customer follow-up
• Demonstrate product knowledge and capacity to conduct on-the-spot problem-solving with end users
• Demonstrate savvy in tech, intuition, and graceful at execution of sales using connection, empathy and charisma

Preferred Qualifications

Experience with Magento or other CRMs

Benefits

• $24 - $28/hour, depending on experience
• Additional goal-based incentives coming in 2025!
• Enjoy the flexibility of working remote!
• Health insurance stipend provided through an individual plan
• PTO: 10 days/year
• Holidays: 6 paid holidays/year
• Company-provided tech and tooling
• Room for growth at a successful start up in a lucrative niche!