Inside Sales Manager

Summary

Join RQM+, a leading MedTech service provider, as their Inside Sales Manager! You will lead and manage the inside sales team, overseeing daily operations and driving sales performance. This role requires strong sales, team leadership, and communication skills, along with experience in the medical device or healthcare industry. You will develop and implement sales strategies, build customer relationships, and collaborate with cross-functional teams. RQM+ offers a rewarding work environment with an industry-leading compensation package and a focus on work-life balance. Apply today to begin your journey with us!

Requirements

• Strong knowledge of medical devices, healthcare systems, and industry regulations (e.g., FDA, HIPAA)
• Proven track record of leading sales teams to success and achieving sales targets
• Excellent communication, negotiation, and interpersonal skills
• Ability to work in a fast-paced, target-driven environment
• Proficient in using CRM software (Salesforce or similar) and Microsoft Office Suite
• Strong analytical skills with the ability to make data-driven decisions

Responsibilities

• Lead and manage the inside sales team: Oversee daily inside sales activities, ensuring effective lead management, timely follow-ups, and a disciplined approach to pipeline progression
• Sales strategy execution: Develop and implement sales strategies that align with company goals, ensuring the inside sales team meets and exceeds monthly, quarterly, and annual sales quotas
• Customer relationship management: Build and maintain strong relationships with healthcare professionals, hospitals, clinics, and distributors to ensure product adoption and customer loyalty
• Market analysis and reporting: Monitor market trends, competitive landscape, and customer feedback to provide insights into product positioning and sales strategies
• Sales process optimization: Streamline sales processes and ensure effective use of CRM tools (e.g., Salesforce) to track leads, opportunities, and pipeline
• Collaboration with cross-functional teams: Act as the key liaison between inside sales, marketing, and field sales, ensuring seamless handoff of qualified opportunities, maintaining alignment on customer strategy, and optimizing workflows between teams
• Product knowledge: Maintain a deep understanding of the medical devices we sell, including their benefits, applications, and technical features, to provide valuable information and support to customers
• Training and development: Lead structured coaching, mentoring, and skill development programs to ensure continuous improvement and career progression for inside sales reps
• Reporting and forecasting: Regularly track and analyze individual and team performance metrics (e.g., conversion rates, outreach effectiveness) to drive accountability and continuous improvement

Preferred Qualifications

• Bachelor’s degree in business, Sales, Marketing, or a related field
• 10+ years of experience in inside sales, with at least 2 years in a managerial or leadership role within the medical device or healthcare industry

Benefits

• Industry leading compensation package
• Deeply engrained focus on work life balance