Instructional Designer

Summary

Join Raintree Systems as an Instructional Designer to craft engaging learning experiences for our SaaS product. You will design and develop training programs for internal teams and customers, ensuring they effectively utilize our software. This fully remote position requires expertise in instructional design, eLearning authoring tools, and learning management systems. Responsibilities include needs assessments, curriculum development, and LMS content management. The ideal candidate possesses a Bachelor's degree (Master's preferred) in a related field or equivalent experience. Raintree offers a competitive salary and benefits package, including remote work, paid time off, and professional development opportunities.

Requirements

• Bachelor's degree in Instructional Design, Educational Technology, or related field; Master's degree preferred, OR 3+ years of experience in instructional design, preferably in a SaaS or technology environment
• Strong understanding of adult learning theories and instructional design models (e.g., ADDIE, SAM, Action Mapping)
• Experience in conducting needs assessments and evaluating training effectiveness
• Proficiency in eLearning authoring tools (e.g., Articulate Storyline, Adobe Captivate) and Learning Management Systems
• Excellent project management skills with the ability to manage multiple projects simultaneously
• Strong analytical and problem-solving skills
• Outstanding written and verbal communication skills
• Experience with LMS content implementation and optimization
• Understanding of LMS capabilities and how to leverage them for effective instructional design
• Ability to analyze LMS data and apply insights to improve learning experiences

Responsibilities

• Design and develop comprehensive learning experiences across various modalities (e.g., eLearning, instructor-led training, webinars, job aids)
• Apply learning theories and instructional strategies to create engaging and effective training programs
• Conduct needs assessments to identify learning gaps and opportunities within the organization and customer base
• Develop curriculum maps and learning paths for different user roles and skill levels
• Create assessment strategies to evaluate the effectiveness of training programs
• Collaborate with subject matter experts, product managers, and stakeholders to align learning objectives with business goals
• Contribute to the strategic planning of learning initiatives for product adoption and user success
• Evaluate and recommend new learning technologies and approaches to enhance the overall learning experience
• Collaborate on LMS strategy to ensure alignment with instructional design best practices
• Manage LMS content structure and organization to optimize the learning experience
• Analyze LMS data to inform instructional design decisions and improve learning outcomes
• Support managers in designing effective team-specific learning content within the LMS
• Ensure all designed content meets LMS technical requirements and best practices
• Serve as a mentor to eLearning Specialists

Preferred Qualifications

• Physical or Occupational Therapy experience
• Experience with customer education
• Knowledge of data analytics for learning measurement and reporting
• Familiarity with UX/UI principles and their application to learning design
• Experience with video production and multimedia design
• Familiarity with [specific LMS once selected] or similar learning management systems
• Experience managing learning content for a large, diverse user base including both employees and clients
• Demonstrates the ability to take feedback constructively, adapt to changing circumstances, innovate, and independently drive projects to successful completion
• Experience in healthcare industry, especially EMR, EHR, or RCM

Benefits

• Remote Work/Work From Home
• Paid Time Off/11 Paid Holidays/Year-End Holiday Break
• Health, Dental, Vision, HSA/FSA
• 401K with Company Match
• Disability & Life Insurance
• Employee Assistance Program
• Paid Parental Leave
• Opportunity to shape the learning strategy for a cutting-edge SaaS product
• Collaborative work environment that values innovation and continuous improvement
• Professional development opportunities to stay current with instructional design trends
• Competitive salary and benefits package