eLearning Instructional Designer

Summary

Join KnowBe4 as an eLearning Instructional Designer and contribute to the creation of engaging online learning solutions, including courses, games, simulators, and assessments. You will collaborate with engineers, developers, and subject matter experts in a fast-paced, agile environment. Responsibilities include planning and creating learning solutions, implementing instructional design principles, developing storyboards and assessments, and ensuring effective communication. The ideal candidate possesses a strong background in instructional design, experience creating online courseware, and excellent communication skills. KnowBe4 offers a collaborative work environment with opportunities for innovation and professional development. The company provides various benefits, including company-wide bonuses, employee referral bonuses, adoption assistance, tuition reimbursement, and certification reimbursement.

Requirements

• B.A. or B.S in Adult Education, Cybersecurity, Information Technology (or comparable work experience) required
• Minimum 2 years experience with the instructional design best practices (storyboard development for online)
• Minimum 2 years experience with created complex assessment items for formative and summative purposes
• Minimum 2 years experience with making engaging and interesting online courseware (preferably in a corporate environment)
• Experience with Web Accessibility Standards (Section 508 & WCAG 2.1)
• Experience with learning solutions for iOS, iBooks, Android, and other interactive media/mobile platforms and programming
• Minimum 2 years of relevant experience in learning/online learning
• Top notch Communication skills, verbal & written
• Ability to learn and apply new tools, techniques and processes quickly
• Great listening skills to working with subject matter experts (SME) and other team members to incorporate their ideas and feedback
• Terrific problem solver in general and as it applies to designing effective courseware for adult learners operating in a world of distractions
• Works well with others in a fast-paced, collaborative environment
• First rate skills at time and priority management
• Effective self-editor (although you will work with a Q/A team)
• Familiarity with and interest in current communications and visual design principles and how they apply to adult learners
• Understanding of concepts of gamification and how to employ them in online learning
• General understanding of UI/UX needs of accessibility and how it applies to adult learners
• Curious, innovative, and creative
• Understanding the concepts of gamification and ability to create and employ them in online learning
• Ability to write assessment & knowledge check questions to reinforce learning & ensure retention / ability to apply learned material

Responsibilities

• Plan and create initial planning documents for online learning solutions (courses, games, simulators and assessments) to integrate with the Learning Management System (LMS) in an agile development environment
• Implement online andragogy, instructional design, and adult learning principles
• Practice effective interpersonal communication skills and the ability to work with different levels within the organization, to build relationships, to actively listen, and to assist team members and/or subject matter experts (SME) in translating concepts into engaging, effective online courses
• Develop storyboards in a standard format and respond promptly to feedback from Q/A and leadership
• Develop sound knowledge checks for formative assessment as well as strong summative assessments
• Possess effective communication skills: written (including editing and proof-reading), verbal, and presentation (including visuals)
• Possess ability and experience to effectively utilize the required technology tools (MS Word, Gmail, Basic HTML/JavaScript)

Preferred Qualifications

M.S. or M.A. or M.Ed. in Instructional Design or Instructional Technology (or comparable work experience) preferred

Benefits

We offer company-wide bonuses based on monthly sales targets, employee referral bonuses, adoption assistance, tuition reimbursement, certification reimbursement, certification completion bonuses, and a relaxed dress code - all in a modern, high-tech, and fun work environment