Insurance Coordination And Client Services Va

Summary

Join our dynamic team as an experienced Business Support Virtual Assistant (VA)! This advanced-level position requires excellent communication, efficient task management, and collaborative skills. You will support our operations in a fast-paced environment, conducting insurance verifications, managing calls, obtaining authorizations, and providing client greetings. The role involves report preparation and various administrative tasks. We offer competitive rates, weekly payments, paid time off, paid holidays, free training, and a supportive community.

Requirements

• Proficiency in Google Suite (Docs, Sheets, Drive, etc.)
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, etc.)
• Familiarity with VPN usage for secure connections

Responsibilities

• Conduct insurance verifications to ensure timely processing
• Manage inbound and outbound calls, including scheduling appointments
• Obtain necessary authorizations for services
• Provide live client greetings using our kiosk platform
• Prepare and maintain reports related to daily activities and client interactions
• Obtaining insurance authorizations
• Verify recipient eligibility
• Client check-in/check-out
• Fax management
• Referral management

Preferred Qualifications

Experience with StrataEMR

Benefits

• Competitive rates
• Weekly payments
• Annual rate increase (based on performance)
• Paid time off
• Paid holidays
• Free training and upskilling
• Constant support and guidance from managers and mentors
• Clear schedules and guidelines
• A vibrant community always ready to support you