Aledade, Inc. is hiring a
Integration Support Lead

Summary

Join Aledade as an Integration Support Lead, responsible for monitoring data interfaces, troubleshooting issues, collaborating with teams, and managing escalated issues. Flexible location within the US or Bethesda, MD office.

Requirements

• Minimum of three years experience in troubleshooting issues with HL7 (SIU and ADT), 837, and/or CCDA
• Experience using SQL queries, preferably in Postgresql and Snowflake, to perform forensic analysis and update configuration settings

Responsibilities

• Monitor the health of active data interfaces and ensure action to resolve issues
• Troubleshoot interface issues: SIU, 837, CCDA, ADT and non-standard interfaces
• Collaborate with vendors, practices, and other Aledade teams to troubleshoot connectivity issues and/or interface issues via emails and phone calls
• Management of issues escalated from internal teams and Aledade practices
• Management of issues related to HealthJump (third-party vendor) data interfaces
• Administer calls with internal and external partners
• Management of issues reported by vendors - triage and ticket assignment to members of the team

Preferred Qualifications

• Bachelor’s Degree in Computer Science or equivalent job experience
• Healthcare industry experience working with PM and/or EHR systems is a plus