GHX is hiring a
Integration System Engineer II

Summary

Join GHX as an Integration Systems Engineer II to maintain and configure integration endpoints with ERP systems for healthcare products. Collaborate on implementation projects in a post go live phase, troubleshoot issues, and communicate with technical stakeholders. Requires 2+ years of experience in an integration role, solid knowledge of common healthcare materials management systems, and strong analytical skills.

Requirements

• Solid working knowledge of common healthcare materials management systems such as Peoplesoft, Meditech and Lawson as well as cloud-based ERPs such as Workday, Infor Cloudsuite and Oracle Cloud
• Integration expertise in healthcare supply chain, accounts payable processes and familiarity with AP automation software for healthcare organizations
• Demonstrated success (2+ years) as a project resource through the post-implementation phase with a focus on customer success and product support
• Proven ability to configure and troubleshoot endpoint applications that support SFTP and API as connectivity access points
• Strong analytical and troubleshooting skills to identify, diagnose and resolve issues commonly found with data integrity, missing data and integration issues
• Strong collaborative, teamwork, and interpersonal skills and ability to communicate with technical stakeholders, both inside and outside of the company

Responsibilities

• Act as primary technical contact participating in post go live support activities such as in-depth research and resolution of issues, endpoint configuration, and ensuring data accuracy
• Analyze and resolve any discrepancies or errors that may exist in customer provided data
• Advise on technical solutions to meet integration requirements of GHX products according to ERP
• Provide ownership and direction related to integration processes, configuration and troubleshooting for all post go live data and transaction flows from end to end
• Communicate directly with customer technical resources to coordinate and complete tasks
• Participate in all activities to ensure the customer experiences a smooth transition from implementation to support and adheres to metrics provided to measure success
• Collaborate closely with the product and support organizations to relay customer feedback, document bugs and enhancement requests and opportunities for process improvement
• Manage escalations and deliver timely resolutions to provide an excellent customer experience

Benefits

• Health, vision, and dental insurance
• Accident and life insurance
• 401k matching
• Paid-time off
• Education reimbursement