Intermediate DevOps Engineer

Summary

Join Dev.Pro, a US-based outsourcing company, as an SRE specialist supporting a major global corporation. This remote role, based in Brazil, Argentina, or Colombia, requires 2-3 years of SRE/DevOps experience in production environments. You will provide comprehensive IT administration support, troubleshoot issues, communicate with clients, and contribute to SRE efforts. Strong technical skills in Linux/Windows administration, networking, SQL, Azure, and Terraform are essential. Dev.Pro offers a supportive work environment, competitive US dollar compensation, paid time off, professional development opportunities, and team-building events.

Requirements

• 2-3 years of hands-on experience in SRE and/or DevOps roles, directly supporting production environments
• Upper-Intermediate English level
• Familiarity with alerting and monitoring systems
• Comfortable with OS-level tasks on Linux and Windows, including package management, user administration, and troubleshooting
• Basic understanding of networking fundamentals and common protocols (TCP/IP, UDP, HTTP, SMTP, SNMP, DNS, etc.)
• Understanding of basic information security principles
• Understanding of SQL commands and ability to write simple queries
• Understanding of SDLC, familiar with CI/CD concepts and able to maintain basic pipelines in Azure DevOps
• Experience with Azure cloud platform, including the ability to provision basic services and resources using Terraform and managing AKS clusters
• Ability to maintain IT documentation effectively
• High self-organization and attention to detail
• Willingness to work a 12-hour daytime shift schedule with 2 days off

Responsibilities

• Provide comprehensive IT administration support to one of our biggest clients while actively contributing to our SRE efforts to ensure the smooth operation of critical systems
• Perform a wide range of IT support tasks for the client, assisting them with technical inquiries and resolving/escalating issues promptly
• Communicate with the client and their team via chats and calls; respond to alerts; report progress to the client and key stakeholders
• Undertake various SRE responsibilities (system maintenance, incident management, automation, system performance optimization, infrastructure management, etc.)
• Participate in meetings within the SRE team and in client meetings
• Help create and maintain relevant IT documentation (alert reports, manuals, etc.)

Preferred Qualifications

• Basic exposure to AWS or another cloud platform, with a willingness to learn new services
• Familiarity with Message Broker

Benefits

• 30 paid rest days per year to use as holidays/vacation/other on the desired and requested dates
• Chance to shift your career path, access English lessons, DP University educational flows, and other educational initiatives
• Payments in US dollars and cover overtime hours
• Join fun online activities and team-building events
• Get continuous remote HR and payroll support