Intermediate Product Designer

Summary

Join Thinkific, a leading online course platform, as an Intermediate Product Designer! You will play a key role in crafting intuitive user experiences for our creators. Responsibilities include designing user flows, wireframes, and prototypes, conducting user research, and collaborating with cross-functional teams. The ideal candidate has 3-5 years of experience in product or experience design, preferably in SaaS commerce. A strong portfolio showcasing critical thinking is essential. Thinkific offers a competitive compensation package, flexible work arrangements, comprehensive benefits, and professional development opportunities. We are committed to diversity, equity, inclusion, and accessibility.

Requirements

• Has 3–5 years of experience in a Product or Experience Design role, preferably focused on SaaS commerce and monetization workflows
• Shares a strong portfolio of design work that clearly articulates their role in each project and demonstrates critical thinking
• Utilizes a hypothesis- and data-driven approach to design, creating and testing assumptions to validate ideas and drive iterative improvements
• Has hands-on experience with both qualitative and quantitative user research methods , leveraging insights to inform decisions and measure outcomes
• Loves to learn and grow —whether through formal education, professional experience, or even building their own business

Responsibilities

• Deliver thoughtful, end-to-end design solutions, including user flows, wireframes, prototypes, and high-fidelity designs. You’ll work within an established design system while collaborating with senior designers to to bring unique insights to improve systems where needed
• Participate in and conduct user research to gather insights that inform your designs and guide product decisions
• Refine and optimize designs based on user feedback, analytics, and business outcomes to improve usability, performance, and overall value
• Partner with Experience Design & Research, Product Management, Engineering, and other stakeholders to align on project goals and ensure cohesive user experiences
• Actively contribute to design critiques by both providing and receiving constructive feedback to uphold high design standards and foster team growth

Preferred Qualifications

• Familiarity with compliance and tax considerations for SaaS commerce
• Knowledge of accessibility best practices to create inclusive design solutions
• Experience working in an agile development environment

Benefits

• A competitive compensation package including base salary, equity, team-wide bonuses, and an Employee Share Purchase Plan
• Flexible Paid Time Off to maintain mental and physical health. Our team is encouraged to take a minimum 4 weeks of vacation, plus Thinker Holidays (extended long weekends in the summer) and time off for the December holiday season
• Health Benefits and Wellness: Comprehensive benefits starting on Day 1 include health, vision, and dental coverage for you and your family, $3,000 for mental health care, a short-term health plan, and an additional health or personal spending account. Plus, family friendly benefits include generous parental leave top-ups for up to 32 weeks, as well as fertility coverage and personalized return to work options
• Flexible Work . Choose to work from home from anywhere in Canada, at our Vancouver HQ, a co-working space, or anywhere there’s wifi for a change of scenery
• Learning & Growth. An annual $1500 USD Learn and Grow fund for conferences, seminars, or courses, plus training, mentorship, coaching, and internal promotion opportunities
• A home office setup so you’re ready to succeed with a company-owned Macbook Pro and a budget to order a desk, chair, or any accessories to help you work comfortably and productively
• Eats and Treats. $50 CAD per month to treat yourself with snacks, lunch, or groceries to cook at home