Interoperability Specialist

Summary

Join ModMed, a leading healthcare technology company, as an Interoperability Specialist! In this customer-focused role, you will collaborate with vendors and internal teams to design and implement integration solutions. You will lead discovery calls, respond to customer inquiries, and document API and HL7 integration workflows. A Bachelor's degree in a related field and 5+ years of relevant experience are required. The ideal candidate will possess strong project management skills and familiarity with JSON, HL7, and APIs. ModMed offers a competitive benefits package including comprehensive health insurance, 401(k) matching, generous paid time off, and professional development opportunities.

Requirements

• Bachelor's degree in Computer Science, Information Systems or related field
• 5+ years of experience in a related customer-facing, technical discipline such as integration implementation or similar role
• Project management skills with the ability to read, interpret, and create technical documents
• Familiarity with JSON, HL7 and APIs

Responsibilities

• Lead discovery and scoping calls with new integration vendors
• Respond to customer inquiries about interoperability/integration needs and solutions including connectivity options
• Design and document API and HL7 integration workflows
• Translate and explain complex technical information, including desired outcomes, for all stakeholders
• Serve as a knowledgeable resource for other departments such as Sales, Customer Success Managers, and Implementation
• Design education materials as needed

Preferred Qualifications

• 3+ years experience in an interoperability role
• Experience in EHR clinical workflows

Benefits

• Meals & Snacks: Enjoy complimentary office lunches & dinners on select days and healthy snacks delivered to your desk
• Insurance Coverage: Comprehensive health, accidental, and life insurance plans, including coverage for family members, all at no cost to employees
• Allowances: Annual wellness allowance to support your well-being and productivity
• Earned, casual, and sick leaves to maintain a healthy work-life balance
• Bereavement leave for difficult times and extended medical leave options
• Paid parental leaves, including maternity, paternity, adoption, surrogacy, and abortion leave
• Celebration leave to make your special day even more memorable, and company-paid holidays to recharge and unwind
• Comprehensive medical, dental, and vision benefits, including a company Health Savings Account contribution
• 401(k): ModMed provides a matching contribution each payday of 50% of your contribution deferred on up to 6% of your compensation. After one year of employment with ModMed, 100% of any matching contribution you receive is yours to keep
• Generous Paid Time Off and Paid Parental Leave programs
• Company paid Life and Disability benefits, Flexible Spending Account, and Employee Assistance Programs
• Company-sponsored Business Resource & Special Interest Groups that provide engaged and supportive communities within ModMed
• Professional development opportunities, including tuition reimbursement programs and unlimited access to LinkedIn Learning
• Global presence and in-person collaboration opportunities; dog-friendly HQ (US), Hybrid office-based roles and remote availability for some roles
• Weekly catered breakfast and lunch, treadmill workstations, Zen, and wellness rooms within our BRIC headquarters