Invoicing Analyst

Summary

Join Motus, a leader in vehicle reimbursement and driver risk mitigation, as an Invoicing Analyst! You will be a key member of the Invoicing and Collections Team, responsible for generating accurate and timely customer invoices and credits. Success in this role requires strong attention to detail, communication skills, and the ability to work independently and collaboratively. You will be working in a fast-paced environment, resolving customer inquiries, and contributing to process improvements. Motus offers a comprehensive benefits package, including medical, dental, and vision insurance, paid time off, a 401k plan, and more. This is a remote position.

Requirements

• Demonstrate strong attention to detail and communication skills
• Be a proactive individual who is analytical, organized, and a self-starter
• Be committed to collaborating with other members of the Finance team
• Be a critical thinker and hardworking
• Experience with PC and Microsoft Office applications
• Demonstrate a high degree of accuracy
• Be capable of adapting to changing environment (i.e., organization, technological, etc.)
• Be self-motivated and driven; able to work independently in a remote work environment
• Hold self and others accountable for results

Responsibilities

• Create and issue accurate and timely invoices to customers
• Compile data and generate billing files to support invoices
• Process credit memos as needed
• Prepare customer statements and accurately explain the account’s activity and balance due
• Research internal and external customer inquiries and provide problem resolution using the most up-to-date information, technology, and resources
• Effectively address customer questions/issues related to billing
• Fully understand the invoicing process and contract terms and their impact on the overall business
• Collaborate with internal teams to address and resolve customer concerns
• Assist in answering inbound calls and emails
• Assist in developing and implementing potential process and system enhancements to create efficiencies
• Assist with collection efforts and ad hoc requests as needed

Preferred Qualifications

• Associate's degree in Accounting
• 2-4 years of accounting experience specializing in billing
• Knowledge of Salesforce and NetSuite
• Knowledge and understanding of the SaaS business model
• Intermediate knowledge of Excel (Familiarity with VLOOKUP and pivot tables a plus)

Benefits

• Medical, dental, and vision insurance with an employer contribution
• Flexible spending or health savings account
• Life and AD&D insurance
• Short-and long-term disability coverage
• Paid time off
• Employee assistance
• Participation in a 401k program with company match
• Additional voluntary or legally required benefits
• Medical Insurance, Dental Insurance, Vision Insurance (effective day one)
• Open Paid Time Off
• Flexible Spending Accounts & Health Savings Accounts
• Motus-Fidelity 401K Plan
• Company-paid Short/Long-term Disability & Basic Life Insurance Plans
• Family Planning and Parenting Support Benefits through Maven
• Support your mental, physical, professional and financial well-being through coaching and clinical therapy with Modern Health
• $1000 Home Office Reimbursement Program
• $2000 Internal Referral Program
• WorkAnywhere Reimbursement of Internet and Cellular Costs
• 16 weeks maternity and adoption leave
• 8 weeks paternity leave