IT Automation Engineer

Summary

Join our IT Automation & Integration team as an experienced Automation Engineer! Design, implement, and manage automated systems and integrations to enhance service reliability and scalability. Collaborate with cross-functional teams to develop robust solutions. This role requires proficiency in scripting languages (Python, Bash), cloud platforms (AWS or GCP), and RESTful APIs. You will provide technical support, mentor junior team members, and stay current with emerging technologies. This is a remote position based in the Philippines.

Requirements

• Have 3-5 years of experience in DevOps, IT automation, or infrastructure engineering roles
• Be proficient with Linux/Unix and/or Windows operating systems and command-line tools
• Have a strong scripting and automation experience using languages such as Python, Bash, or PowerShell
• Have an experience managing infrastructure and applications using cloud platforms such as AWS or GCP
• Have a hands-on experience designing and implementing RESTful APIs and integrations
• Have a proven analytical and problem-solving abilities, with meticulous attention to detail
• Have excellent collaboration and communication skills, capable of clearly articulating complex technical concepts to diverse audiences
• Have a strong experience with version control systems (Git) and software development best practices
• Have the ability to work remotely on an PDT/ PST schedule
• Be a current resident of the Philippines and legally able to perform work from there
• Have a fully functional and up to date computer with which to perform duties
• Be willing to install next generation end point protection on the computer

Responsibilities

• Collaborate with stakeholders to define and understand project requirements and KPIs
• Design, implement, and manage automated infrastructure and workflow solutions that improve operational efficiency
• Build, deploy, and maintain comprehensive monitoring, logging, and alerting systems to ensure service availability and reliability
• Develop, optimize, and maintain high-quality automation solutions using coding (Python, Bash), low-code, and no-code tools
• Provide advanced technical support and troubleshooting, performing root cause analysis and incident resolution
• Regularly communicate project status, progress, risks, and recommendations clearly to management and stakeholders
• Mentor junior team members and provide guidance on best practices in DevOps and automation
• Stay current with emerging technologies and proactively suggest improvements to existing processes and tools

Preferred Qualifications

• In-depth understanding of SaaS deployment models and experience integrating cloud-based solutions such as Salesforce, Google Workspace, or Microsoft Office 365
• Solid experience with database management systems (MySQL, PostgreSQL, MongoDB) and query optimization
• Proficiency in using project management and tracking tools such as Jira to manage tasks, report progress, and communicate project statuses
• Experience with Identity and Access Management (IAM) systems and best practices, including integration with cloud platforms and applications
• Demonstrated experience implementing and managing CI/CD pipelines, automation workflows, and infrastructure as code (IaC)
• Writing and updating system documentation and providing user training

Benefits

Remote work