Atlan is hiring a
IT Engineer

Summary

The job is for an IT Operations role at Atlan, a fast-growing company that provides software solutions to help data teams collaborate effectively. The role involves process optimization, automation, metrics & reporting, documentation, cross-functional collaboration, and troubleshooting complex issues.

Requirements

• In-depth knowledge of operating systems (Windows, Linux, macOS), networking protocols (TCP/IP, DNS,DHCP)
• Strong troubleshooting skills for hardware, software, network connectivity, and performance issues
• Experience with access/device management tools (Okta, JumpCloud) and XDR solutions (SentinelOne,CrowdStrike)
• Familiarity with cloud platforms (AWS, Azure, GCP) and core services (compute, storage, networking)
• Experience with cloud automation tools and practices (e.g., CloudFormation, ARM, Deployment Manager)
• Understanding of cloud security best practices and implementation
• Expertise in using IaC tools (Terraform, CloudFormation, Ansible) for infrastructure management
• Strong scripting skills (Python, Bash, PowerShell)
• Ability to develop and maintain automation workflows for repetitive tasks, deployments, and configurations
• Experience with monitoring tools (Nagios, Zabbix, Datadog, Prometheus/Grafana)
• Ability to design and implement effective monitoring solutions
• Familiarity with logging and log analysis tools (e.g., ELK, Splunk, cloud audit logs)
• Familiarity with threat modeling, vulnerability assessments, and incident response procedures
• Strong understanding of access controls, data protection (DLP), and threat detection
• Familiarity with relevant compliance frameworks (ISO27001, SOC2, GDPR, HIPAA)
• Experience in CI/CD pipelines, containerization (Docker, Kubernetes)
• Proficiency in virtual communication and collaboration tools
• Ability to troubleshoot complex issues and develop innovative solutions
• Proactive in identifying improvement areas and taking initiative
• Certifications: ITIL, CompTIA Network+, CompTIA Security+, cloud certifications, etc

Responsibilities

• Process Optimisation : Identify and address bottlenecks in IT processes
• Process Automation: Design and implement automation solutions to eliminate manual work
• Metrics & Reporting: Establish KPIs and create reports to measure operational improvements
• Documentation: Develop and maintain clear documentation for processes and workflows
• Cross-functional collaboration :. Work effectively with IT, development, and other stakeholders