IT Engineer

Summary

Join Figma's IT Engineering team and play a key role in managing and securing our modern, cloud-first IT environment. You will contribute directly to the productivity and security of all Figma employees by managing critical systems like Okta, Google Workspace, and Slack. This full-time role can be based in one of our US hubs or remotely within the United States. You will configure and manage Jamf Pro, deploy system configurations using tools like Terraform, develop endpoint security policies, and assist with Okta management. The ideal candidate possesses strong problem-solving skills, excellent communication, and experience with macOS endpoint management and GitOps. Figma offers a competitive compensation and benefits package.

Requirements

• 3+ years of experience in macOS endpoint management, Jamf Pro preferred
• Proven experience with GitOps / configuration as code / Terraform
• Knowledge of device trust and zero trust security models
• Experience with macOS security features and tools
• Strong problem-solving and troubleshooting skills
• Excellent communication and interpersonal skills
• Ability to work in a fast-paced environment and manage multiple priorities
• Ability to work independently and as part of a team

Responsibilities

• Configure, manage, and troubleshoot Jamf Pro for macOS and mobile devices, including enrollment, profiles, application deployment, and compliance
• Deploy system configurations via code, using tools such as GitHub and Terraform
• Develop and implement endpoint security policies and procedures to protect company data and systems
• Proactively identify and resolve potential endpoint issues
• Assist with ongoing management and optimization of the Okta Identity and Access Management platform. Configure and customize Okta to fulfill Figma's authentication and authorization needs
• Design, develop, and maintain integrations using tools like Okta Workflows or custom code to automate repetitive and manual tasks
• Work with diverse teams to ensure endpoints align with company policies and standards
• Build and maintain documentation for supported applications, processes, and training materials for internal employees and IT staff
• Keep current on the SaaS Platforms under the IT Engineering umbrellas, ensuring Figma is implementing best practices and current with platform enhancements

Preferred Qualifications

• Experience managing Okta Identity Engine and Okta WorkFlows
• Familiarity with OS Query and its use in endpoint security and threat detection is a plus
• Experience with bash and python

Benefits

• Health, dental & vision
• Retirement with company contribution
• Parental leave & reproductive or family planning support
• Mental health & wellness benefits
• Generous PTO
• Company recharge days
• A learning & development stipend
• A work from home stipend
• Cell phone reimbursement
• Sales incentive pay for most sales roles and an annual bonus plan for eligible non-sales roles
• Equity