IT Help Desk And Tech Projects Assistant

Summary

Join TravelingBrand Research Inc. as a Summer IT Help Desk & Tech Projects Assistant! This remote position offers a meaningful summer opportunity blending IT, innovation, and global connection. You'll manage internal support tickets, support Language Weaver implementation, set up ticketing systems, provide remote IT support, research new tools, and recommend AI solutions. The role is ideal for a tech-savvy student in Computer Science or a related field. Bonus opportunities exist for those with specific language skills to train in remote interpretation. There's a possibility of ongoing part-time or project-based work during the school year.

Requirements

• Be a student in Computer Science, IT, or a related field
• Be a strong communicator who loves problem-solving and continuous learning
• Be organized, proactive, and comfortable working independently in a virtual setting
• Be passionate about technology that helps real people

Responsibilities

• Manage internal support tickets and coordinate with our external IT partner
• Support implementation of Language Weaver machine translation
• Set up internal and external ticketing systems using Monday.com
• Provide remote IT Help Desk support to our global team
• Research and test new survey and data analysis tools to support our international projects
• Recommend practical AI tools to improve business workflows

Preferred Qualifications

Speak Dari, Arabic, Ukrainian, Haitian Creole, Somali, or another language in high demand

Benefits

• Possibility of ongoing, part-time, or project-based work during the school year
• Remote work