IT Knowledge Management Specialist

Summary

Join dLocal, a global payments company, as an IT Knowledge Management Specialist. You will support the team by identifying knowledge needs, editing content, collaborating on learning plans, developing a knowledge catalog, and maintaining a knowledge agenda. You will also work with stakeholders to organize and systematize IT documentation. This role requires a strong technological background, experience supporting content creation for remote teams, and excellent organizational and communication skills. dLocal offers remote work flexibility, a dynamic fintech environment, referral bonuses, learning and development opportunities, language classes, a social budget, and dLocal Houses for team coworking.

Requirements

• Very strong technological background
• Relevant experience working on supporting content creation for remote teams
• Excellent organizational skills
• Strong collaboration skills
• Good communication skills
• High level of attention to detail
• Fluent in English

Responsibilities

• Identifying knowledge needs based on various inputs
• Editing content, including videos, to enhance knowledge sharing within the IT division
• Collaborating with various stakeholders to design and implement tailored learning plans that address different needs
• Working together with stakeholders to develop a comprehensive knowledge catalog
• Establishing and maintaining a knowledge agenda that includes general training, lectures, and talks
• Collaborating with stakeholders to organize and systematize IT documentation

Benefits

• Remote work: work from anywhere or one of our offices around the globe!*
• Flexibility: we have flexible schedules and we are driven by performance
• Fintech industry: work in a dynamic and ever-evolving environment, with plenty to build and boost your creativity
• Referral bonus program: our internal talents are the best recruiters - refer someone ideal for a role and get rewarded
• Learning & development: get access to a Premium Coursera subscription
• Language classes: we provide free English, Spanish, or Portuguese classes
• Social budget: you'll get a monthly budget to chill out with your team (in person or remotely) and deepen your connections!
• DLocal Houses: want to rent a house to spend one week anywhere in the world coworking with your team? We’ve got your back!