Remote IT Product Manager

Summary

Join Cloudflare as we help build a better Internet by protecting and accelerating any Internet application online without adding hardware, installing software, or changing a line of code. We are seeking an IT Product Manager, GTM/Partner Systems to lead strategic systems initiatives within Cloudflare.

Requirements

• BA/BS in Business Administration or Computer Science, or an equivalent combination of education and experience
• Minimum of 7 years experience with GTM/Partner system experience including complex knowledge and deep understanding of sales operations - specifically partner sales
• Experience with GTM/Partners systems such as Salesforce Experience Cloud (PRM), Zift (campaign management), and other sales/partner technologies are required
• Business knowledge of GTM/Partner sales functions and cycles

Responsibilities

• Operates as the main point of contact and partner to both the business (specifically GTM/Partners) and the IT Enterprise Applications (delivery) team
• Partners with the business to help gather and document business requirements, objectives, and business outcomes and end-users needs to connect people, process and systems
• Leads the vision and strategy for product scrum team and __ with product owners to help develop vision and roadmap
• Drives and heavily influences the overall GTM/Partner IT roadmap ensuring the focus is on business performance and scalability while limiting IT risk
• Provides knowledge transfers and vision to technical teams and technical program managers (TPMs) ensuring clean and clear requirements are understood by those responsible for project management of implementation through go-live
• Maintains routine communication with business stakeholders and the IT delivery leads ensuring constant alignment on system roadmap placement and timelines
• Track the technology market discovering and staying attuned to newly released GTM/Partner applications and/or new product capabilities that align with existing technology in Cloudflare’s techstack
• Leads and nurtures platform vendor relationships including influencing and understanding vendors’ upcoming roadmap deliverables and sharing with the business to match with the overall business vision and goals
• Partners with the Procurement team and helps lead the vendor selection process for onboarding new technology. This includes vendor research, evaluation scoring, participating on demos, and presenting recommendations to leadership
• Adheres to and instills the IT Planning and Governance structure including running monthly GTM steering committee meetings, meeting with functional leaders on a routine basis, and providing routine alignment between the GTM/Partner business and IT teams
• Leads weekly roadmap meetings with delivery leads to collaborate on business priorities and roadmap placement and works with the appropriate teams to manage risks and capacity related issues