IT Product Manager

Summary

Join our dynamic, fast-growing international team at Keypath as a Product Manager, providing analysis, documentation, and project management to help define technology product vision and lead its execution.

Requirements

• Minimum of a bachelor’s degree, preferably in business administration or information systems or equivalent experience
• 4+ years of higher education experience working in or closely collaborating with recruitment services or student services
• 4+ years of experience working in or closely collaborating with IT on application development projects serving as a subject matter expert, product manager or business analyst
• Demonstrated ability to interact with and influence clients, team members and management
• Excellent communication skills, effectively translating systems concepts to a business audience and vice versa
• Effective working with a team and independently
• Strong time management and ability to manage multiple priorities
• Project management experience
• Experience working in projects based on agile and/or iterative software development methodologies
• Experience creating and managing requirements documentation including user stories, process flows, traceability matrices, use cases, and user interface wire frames
• Experience building a technology product roadmap, managing request demand and prioritizing product requests, features and major enhancements

Responsibilities

• Create long term vision and annual technology roadmap for assigned functional area(s), prioritizing features and initiatives based on business value and objectives
• Collaborate with the business to evaluate goals, identify problems, and propose technology driven solutions
• Foster a culture of innovation and ideation, generating feature candidates through end user shadowing, end user surveys and polls, SME / functional leader brainstorming sessions and technology partner relationships
• Partner with project sponsors to co-author and co-present business cases to senior leadership for technology projects exceeding specified cost or effort thresholds
• Act as a product evangelist, influencing the organization to foster an efficient and effective technology driven culture
• Critically evaluate information gathered from multiple sources, reconcile conflicts, decompose high-level information into details, abstract up from low-level information to a general understanding, and distinguish user requests from the underlying true need and business value
• Elicit and document requirements using interviews, document analysis, data flow modeling, workflow analysis, and functional decomposition analysis. Perform data analysis on existing systems where needed to validate business needs
• Create appropriate business analysis artifacts: business requirements, non-functional requirements, functional specifications, user stories, process flows, use cases, and user interface wire frames
• Work as a member of an agile delivery team, acting as product owner, and ensuring that the team has a clear and complete understanding of requirements throughout the software development lifecycle and that products meet business expectations and objectives
• Successfully engage in multiple initiatives simultaneously
• Provide project management support, building plans, managing risk and tracking/reporting project status
• Work with the business sponsors to ensure UAT testing is completed and approved
• Provide production system roll out planning, training & associated documentation

Benefits

• Opportunity to work in office, hybrid or remotely
• All the necessary equipment for success
• Internet Allowance for remote work
• Paid Mental Health days for your well-being
• Access to LinkedIn Learning
• Learning Labs designed to promote L&D
• Toolkits for Digital Health and Mental Health support
• Employee led programs such as Culture Club, Team Green, Sustainability and more
• Company events and activities run in office and remotely