IT Project Manager

Summary

Join our team as an IT Project Manager-Expert for a 12+ month contract in Raleigh, NC! This remote position requires leading the implementation of multiple web-based and low-code applications developed by vendors or in-house teams. You will be responsible for building business cases, managing medium to large-sized projects, and working with senior executives and external resources. The role demands strong project management skills, experience with low-code technologies (Salesforce, Microsoft Dynamics, or ServiceNow), and excellent communication and leadership abilities. Healthcare experience is preferred. This is a challenging and rewarding opportunity for a highly skilled and experienced IT Project Manager.

Requirements

• Be a results-oriented, self-motivated individual with a very strong work ethic and demonstrate excellent IT Project Management, negotiation, communication and problem-solving skills
• Possess solid Leadership, facilitation, presentation, team building and change management skills to influence and guide cross functional teams
• Have the ability to act independently with sound business judgment and thrive in environment with diverse communication styles
• Have the ability to manage complex projects with multiple work streams with aggressive (and sometimes competing) timelines
• Have experience implementing one or more of the following low-code technologies: Salesforce, Microsoft Dynamics or ServiceNow
• Have project management experience, preferably with large, complex automation implementation efforts (10 Years)
• Have demonstrated Project Management experience on IT application/system development and deployments for multiple clients (10 Years)
• Have a proven track record of delivering projects and work streams with aggressive timelines and deliver within scope, budget and schedule (10 Years)
• Have objective decision-making ability based on strategic objectives priority, business performance analysis and resource availability (10 Years)
• Have hands on experience managing project risk, cost, schedule, quality, testing, and communications (7 Years)
• Have experience implementing applications using Salesforce, MS Dynamics and/or ServiceNow (3 Years)
• Possess strong leadership, organizational, interpersonal and time management skills
• Have demonstrated oral and written communication and presentation skills
• Have solid work experience with project management tools including Microsoft Project and Project Server (7 Years)
• Have experience with MS Office and Teams (7 Years)
• Have demonstrated experience with Waterfall, Agile and Hybrid software development frameworks (5 Years)
• Have demonstrated experience with vendor management on a medium or large IT project/system implementation (8 Years)
• Have extensive understanding of MS SharePoint end user experience, sites, libraries, lists and groups (8 Years)
• Have experience in Cost/benefit analysis and market analysis (5 Years)
• Have experience developing business case documents (5 Years)

Responsibilities

• Build and obtain approval of business cases for new projects through stakeholder and market analysis, cost/benefit analysis, and project schedule estimates
• Implement medium to large-sized project(s) of moderate to high complexity and risk
• Manage the dependencies of the IT project that extends to multiple divisions and external entities
• Work directly with senior level executives, IT personnel, business program, and external resources to analyze and execute project requirements and manage stakeholder expectations
• Work with client Business, IT and the selected Vendor team to complete implementation of the project
• Provide leadership, direction and oversight of the project team(s) and of all vendor-related activities tied to the project and report to senior executive management
• Work hand-in-hand with vendor to manage project milestones and critical dates to identify potential risks and impacts that could jeopardize project schedule. Identify ways to resolve schedule issues. Keep management aware of the situation
• Support the Contract Administrator by performing vendor management and ensuring that vendor deliverables are reviewed and approved by the appropriate team members
• Develop all project management artifacts following the practices and guidelines from the PMI’s PMBOK, the client PM Methodology, and client project methodology, developing the detailed project budget, monitoring expenditures, performing regular status reports, developing and maintaining all required project documentation
• Manage the day-to-day activities for the project and complete all input to the State project portfolio management tool (based on Microsoft Project Server and SharePoint) and online project notebooks (SharePoint)
• Manage internal and external relationships (agency, Federal, vendor, other State agencies, community-based providers and other external stakeholders) and dependencies across all workstreams to ensure successful delivery of the project
• Manage the day-to-day activities on the project including monitoring and controlling project risks, cost, and schedule, tracking project expenses and determining if these are within the allocated budget, and manage project changes
• Assist the business in managing procurement efforts through the development of procurement documents such as Requests for Proposals, Statements of Works for State Term Contracts, Requests for Quotes, etc.; write content related to project scope and maintenance activities; and perform administrative tasks during bid evaluation, contract negotiations and award approval processes
• Ensure the quality of deliverables and effectively manage the team and day-to-day relationships to ensure project scope delivery

Preferred Qualifications

• Have healthcare related experience
• Have knowledge of healthcare systems with an emphasis on behavioral health, developmental disabilities and substance use (5 Years)
• Have experience in federal Application Planning Document approval processes
• Have healthcare related experience (7 Years)