IT Service Desk Management Intern
at RippleMatch

Summary

Join Greif for a unique chance to learn, inspire, and make an immediate impact at a company where your ideas are always valued. As a leader in industrial packaging, Greif is dedicated to creating essential packaging solutions and delivering legendary customer service across 35 countries.

Requirements

• Actively pursuing an undergraduate degree in Computer Engineering, Information Technology, Information Systems, or a related field
• Minimum completion of two years or more of college preferred prior to the start of your internship
• Legally authorized to work in the U.S
• Able to work full-time during the 10-week internship experience beginning May 19th, 2025, to July 25th, 2025

Responsibilities

• Manage and respond to calls related to technical issues, providing prompt and efficient support
• Work through assigned tickets, including troubleshooting and resolving technical issues
• Open and manage critical tickets, coordinate with the appropriate points of contact, and engage with vendors for major troubleshooting

Benefits

• Competitive salary
• Excellent benefits
• Opportunity for growth