IT Support

Summary

Join the #CLUSEclub and become part of one of Europe's coolest watch and lifestyle brands! CLUSE is looking for an IT Support to join their team, providing first-line support for incidents and requests, supporting hardware and software systems, and assisting in on-and offboarding employees on ICT equipment and authorization.

Requirements

• You are currently studying or already graduated with a MBO or Bachelor’s degree in Computer Science, ICT, Information Science or a related study
• You have some experience with the installation of Enterprise Desktops (Windows 10, Mac OSX) and related software packages (i.e., Zoom, Adobe, Office 365)
• You have a working knowledge of the Microsoft Office Suite (considered a plus)
• You are interested to learn our ERP system (Oracle NetSuite) and assisting people through creating Saved Searches for their daily work
• You are flexible and you have a hands-on mentality
• You are available for two or three days (16-24 hours per week)
• Excellent written communication skills in English

Responsibilities

• First-line support for incidents and requests
• Support on installing and maintaining hardware and software systems
• Assist in on-and offboarding employees on ICT equipment and authorization
• Help create and maintain user guides and documentation
• Identify and analyse problems, manage incidents and pro-actively improve IT systems, functionalities and processes
• Monitor the various cloud solutions to ensure maximum up-time

Benefits

• We offer a salary that matches the industry standard, depending on experience
• Enjoy 25 holidays per year on full-time basis, holiday allowance (8%) and pension scheme
• Employee discount on our own products plus a CLUSE product of your choice as a welcome gift
• Company laptop
• Embrace the flexible work-from-home policy
• Our awesome CLUSE & BOOZE gatherings (every last Thursday of every month) and other events organized by our Social Events Team