IT support junior

Summary

Join Contentsquare's Paris office as an IT Assistant apprentice for 12 (or possibly 24) months. You will be part of the corporate support team, contributing to inventory management, operational tasks (office maintenance, software installation, printer inventory, dashboard monitoring), and providing level 1/2 user support. Ensure laptop management compliance and software/security updates. Responsibilities also include software management and support. The ideal candidate is a BTS/DUT computer science student (or equivalent) with preferred (but not required) internship experience. Strong knowledge of OS, antivirus solutions, networking, and security is needed, along with fluency in French and good English. Contentsquare offers various benefits, including flexible work arrangements, generous paid time off, parental leave, wellbeing allowances, stock options, employee resource groups, and more.

Requirements

• BTS / DUT student in computer science or équivalent level
• Knowledge of uses management, messaging and Saas environments
• Good knowledge of différent OS (mac OS , windows , Linux)
• Knowledge of antivirus solutions
• Network knowledge (TCP/ IP protocol)
• Interest in security process and awareness
• You are fluent in french and have a good level in english

Responsibilities

• Inventory management / computer equipment
• Maintain on-going opérationnal tasks (office maintenance and installation, software installation, printer inventory, and dashboard monitoring)
• Be able to support users (level 1/2 support)
• Ensure all laptop management compliance and has all the required software and mandatory security updates
• Software management and support

Preferred Qualifications

• Previous internship expérience in a similar position is preferred, but not required
• You are an organized and a proactive person
• You have a good interpersonal be communication skills
• You are rigorous and show an analytical mind

Benefits

• Virtual onboarding, Hackathon, and various opportunities to interact with your team and global colleagues both on and offsite each year
• Work flexibility: hybrid and remote work policies
• Generous paid time-off policy (every location is different)
• Immediate eligibility for birthing and non-birthing parental leave
• Wellbeing and Home Office allowances
• A Culture Crew in every country we’re based in to coordinate regular activities for employees to get to know each other and bond outside of work
• Every full-time employee receives stock options, allowing them to share in the company’s success
• We have multiple Employee Resource Groups, that offer a safe space for individuals who share common identities, life experiences, or allyship to connect, support one another, and passionately advocate for the issues close to their hearts
• And more benefits tailored to each country