Junior Implementation Support Engineer

Summary

Join Emil Group, a fast-growing B2B SaaS company, as an Implementation Support Manager. You will support project managers in configuring and implementing the company's platform without direct client interaction. The role involves technical back-office tasks related to the document engine, process engine (Camunda), booking funnel engine, or premium calculator. Specific coding languages aren't required, but basic HTML and CSS knowledge is necessary. The position offers a flexible work model (remote or hybrid), private health insurance, professional development budget, and a supportive international team environment. The ideal candidate will have at least one year of experience in software development, implementation, or IT-related fields. Fluency in English is required.

Requirements

• Basic knowledge of HTML and CSS required
• IT affinity
• Minimum 1 year experience in software development, implementation or IT related fields
• Fluent English (at least C1) is a must

Responsibilities

• Configuring BPMN workflows in Camunda process engine
• Writing calculations in Typescript
• Configuring web booking funnels via HTML and CSS
• Configuring docX documents or HTML documents

Preferred Qualifications

• Previous work experience with an AWS cloud platform is a plus
• A finished degree in computer science or related field is not mandatory
• Background in business IT is a plus
• IT background / courses
• German is a plus

Benefits

• Private health insurance
• Flexible work model – full remote or hybrid
• Equipment of your choice (laptop, monitor, accessories)
• High-growth company with innovative products
• Supportive, international team
• Budget for professional development (courses, books, conferences)
• English and German language lessons during working hours
• Nice office in Belgrade with a stocked kitchen and game area
• Opportunity to learn, grow, and make a real impact