IT Support Specialist

Logo of Bose Professional

Bose Professional

πŸ“Remote - Netherlands

Job highlights

Summary

Join Bose Professional as an IT Support Specialist and contribute to the company's mission by providing local and remote support to users worldwide. As a key member of the IT team, you will be responsible for managing end-user facing technology, troubleshooting hardware and software issues, and collaborating with engineering teams to implement improvements.

Responsibilities

  • Provide on-site and remote support for end-user devices and applications
  • Troubleshoot and resolve hardware and software issues in a timely and efficient manner
  • Assist users with system setup, software installation, and configuration issues
  • Configure and deploy desktops, laptops, and mobile devices for new and existing employees
  • Troubleshoot and administer Windows, Mac and Linux endpoints and servers
  • Troubleshoot and administer AWS and Azure cloud instances
  • Maintain and create device configuration policies in JAMF and Intune
  • Troubleshoot and resolve networking issues with Cisco Meraki networks and AWS VPN
  • Respond to and investigate system security concerns
  • Ensure devices are kept compliant with regular security patching and corporate security policies
  • Track and maintain inventory of IT equipment, including desktops, laptops, and peripherals. Coordinate procurement for all necessary equipment and software
  • Coordinate hardware repairs, replacements, and contact vendors for warranty and maintenance support
  • Coordinate with managed services and project teams to provide local support for networking and server issues
  • Support the deployment of new technologies

Share this job:

Disclaimer: Please check that the job is real before you apply. Applying might take you to another website that we don't own. Please be aware that any actions taken during the application process are solely your responsibility, and we bear no responsibility for any outcomes.
Please let Bose Professional know you found this job on JobsCollider. Thanks! πŸ™