Remote IT Support Technician I
at Interlaced.io

Summary

Join our team at Interlaced, a cloud-focused IT services provider, as we hire a full-time IT Support Technician I in the Nashville area. This role requires knowledge of common business technologies and experience working with various cloud infrastructure components.

Requirements

• Knowledge of common business technologies
• Experience working in diverse technical environments
• Experience working with various cloud infrastructure components
• Technical skill-set
• Ability to quickly incorporate new techniques and processes
• Personable and ability to interact with each level of the client's business

Responsibilities

• Provide technical support to clients via remote sessions via chat, phone and email
• Occasionally visit client offices in the Nashville area
• Have a dedicated working environment/home office with stable internet connection

Benefits

• Competitive starting salary
• Interlaced company bonus program
• Medical, vision and dental benefits
• Cell phone reimbursement
• Health & wellness reimbursement
• 16 paid Holidays annually - 6 fixed and 10 flexible
• 2 paid volunteer days annually
• Paid vacation time
• Sick time
• 401k matching
• Fuel reimbursement
• Peer-to-peer bonus allowance