Remote IT System Administrator

Summary

Join our team as an IT Admin to implement, configure, maintain, and support IT assets within our company, supporting daily IT operations, planning and implementing necessary IT assets, and managing remote workstations and cloud solutions.

Requirements

• 5+ years as IT administrator
• Strong knowledge in computer security, computer networking, and cloud services
• Experience with managing a fleet of Windows and Apple devices using Microsoft cloud-based tools
• Experience with Windows, macOS, iOS, and Android operating systems
• Strong organizational, documentation, and communication skills
• Desire and ability to learn new technologies
• Desire to be a part of a growing start-up and making it a success
• Ability to thrive in a fast-paced environment
• Experience with Linux
• Knowledge of HIPAA and GCP regulations, preferred
• Relevant industry certifications (Microsoft, Google, ITIL), preferred

Responsibilities

• Support daily IT operations including account management, device administration, network administration, and software management
• Plan, design, and implement necessary IT assets to meet our growing needs
• Develop scalable and practical policies configurations for workstations and mobile devices to meet or exceed compliance requirements
• Manage our remote workstations and cloud solutions
• Periodically review device activities and logs to ensure our fleet remains operational, secure, and compliant
• Be an ambassador of best security practices across the organization
• Stay up to date with security software, vulnerabilities, exploits, incidents, etc
• Manage and process device or user incidents
• Train and direct system users on the correct use of information systems
• Document process, procedure, and activities related to all IT systems
• Work with cross-functional stakeholders to identify requirements and plan feasible solutions to address company goals
• Work as tier-1 support to troubleshoot problems with information technology

Benefits

• PTO/vacation days, sick days, holidays
• 100% paid medical, dental, and vision Insurance. 75% for dependents
• HSA plan
• Short-term disability, long-term disability, and life Insurance
• Culture of growth and equality
• 401k retirement plan