Senior HCM System Administrator

Summary

Join our team as a Senior HCM System Administrator in Chicago, IL (100% Remote) to support the configuration and maintenance of Workday HCM Core, Benefits, Compensation, Learning, People Experience, reporting and analytics. Develop best practices for Workday system use, collaborate with cross-functional teams, and serve as a lead subject matter expert for Workday HCM products.

Requirements

• Bachelor’s Degree in relevant technical field (Information Technology, Computer Science, Software, Engineering or related technical discipline) or equivalent combination of training and work experience
• 7+ years Workday HCM/Payroll experience or training required
• Prior HR/Payroll functional system experience strongly preferred
• Healthcare industry experience is a plus

Responsibilities

• Serve as a member of the Digital & Technology Solutions department partnering with HR and People Technology areas to support the configuration and maintenance of Workday HCM Core, Benefits, Compensation, Learning, People Experience, reporting and analytics
• Develop and implement best practices for Workday system use, including workflows, dashboards, and reporting capabilities
• Gather feedback from users, analyze workflows, and implement enhancements or customizations to meet evolving business needs
• Collaborate with cross-functional teams to understand business requirements and translate them into system configurations
• Perform complex Workday configuration changes, create test scripts, and test
• Research, design, test and implement configuration changes resulting in process improvements
• Serve as a lead subject matter expert for Workday HCM products and apply knowledge to maintain effective system utilization and efficiency
• Manage Workday semi-annual releases and regular updates for HCM modules
• Monitor system performance and proactively address issues, coconsciously seek opportunities to enhance system process and improve user experience
• Facilitate change management processes, including the development of release management communication plans, implementation plans, and rollback plans for HCM products
• Investigate, triage, and troubleshoot escalated issues and system outages. Perform root cause analysis and exercise appropriate problem resolution and risk mitigation strategies
• Develop internal training materials to be used to educate functional and end users on Workday HCM functionality
• Strong working knowledge of Workday’s security configuration; Maintain Workday security design, configuration, workflow, and security administration
• Stay apprised of Workday releases and new features, assess impacts and recommend adoption strategies
• Work collaboratively with technical and business stakeholders to drive the product roadmap
• Provide mentorship and direction to junior members of the technical team