Remote System Administrator

Summary

Join our growing IT team as a System Administrator to work on shaping and optimizing our IT processes. The role involves maintaining essential IT operations, leveraging APIs for automation, and providing internal IT support.

Requirements

• Utilize excellent troubleshooting skills to resolve complex technical issues efficiently
• Have minimum one year of professional experience in IT Infrastructure implementation and administration, with high-growth operations or startup experience being a plus
• Provide users with a friendly, approachable demeanor, making them feel comfortable seeking help and explaining complex topics in an easy-to-understand manner
• Demonstrate strong teamwork and collaboration skills, interacting effectively with your team, other departments, external customers, and third-party suppliers
• Be familiar with managing various applications, including the Atlassian Stack (JIRA, Confluence), SaaS platforms (Google Workspace, Lever, Slack, Personio, Zoom, etc.), and Identity Providers (Okta, Onelogin, or Google IAM)

Responsibilities

• Maintain essential IT operations and services
• Manage various SaaS applications like Okta, Kandji, Slack, Google Workspace, Atlassian, and Workato
• Leverage your understanding and experience with APIs to build automation using tools like Workato, Okta Workflows, or Zapier
• Perform maintenance tasks such as application upgrades, remediating OS vulnerabilities, and managing assets
• Manage your own time effectively and continuously strive to improve our IT infrastructure
• Provide internal IT and application support, including troubleshooting outages, retrieving and evaluating logs, and performing root cause analysis
• Apply logical problem-solving skills to create secure and efficient processes for users
• Utilize ABM and MDM solutions to automate the employee on/offboarding process
• Provide users with self-service functionalities to help them resolve issues quickly and independently
• Be responsible for the hardware inventory system, ensuring timely distribution of devices to new employees and coordinating the return of equipment, while maintaining accurate and up-to-date inventory records for operational efficiency

Preferred Qualifications

• Ideally apply scripting or coding knowledge (Python or Terminal/Powershell) to automate processes and improve operational efficiency
• Be fluent in English and ideally in German

Benefits

• Flexible Work Environment: Enjoy remote work options across Europe or from our office-hubs in Augsburg, Amsterdam, Berlin, Munich, and Lohne (Oldenburg), along with flexible working hours
• Competitive Compensation & Comprehensive Benefits: Attractive salary packages and a generous leave policy that includes 28 annual leave days, special leave days, and nursing care days
• Comprehensive benefits package also provides a monthly voucher to choose from a variety of providers, including Urban Sports Club, grocery stores, entertainment, and lifestyle options
• Equip all employees with state-of-the-art home office equipment
• Offer a 50% subsidy on private pension plans for permanent employees in Germany
• Benefit from a significant budget dedicated to learning and personal development, supporting your career growth and continuous learning
• Participate in virtual and in-person company events and in our yearly culture connect days, fostering a collaborative and vibrant company culture with minimal hierarchies and respectful communication