IT System Administrator

Summary

Join Vytalize Health as an IT System Administrator and play a crucial role in supporting and optimizing our technology environment. Collaborate with the IT Manager to manage and optimize applications, troubleshoot technical challenges, and assist with new platform rollouts. You will develop and implement automation solutions, resolve higher-tier IT tickets, and manage identity and access solutions. This role requires a proactive approach, strong problem-solving skills, and a collaborative team-oriented mindset. We offer competitive compensation, comprehensive health benefits, and a supportive work environment.

Requirements

• Obtain a Bachelor’s degree in Computer Science, Information Technology, or a related field, or equivalent work experience
• Have a minimum of 3 years of experience in system administration with exposure to various applications and services
• Demonstrate proficiency in managing Microsoft 365 cloud services, including Exchange Online, SharePoint, and Teams
• Possess experience with Microsoft Intune and Jamf for managing Windows and macOS devices
• Show understanding of identity and access management solutions, such as Azure Active Directory and Entra
• Exhibit familiarity with firewalls, VPNs, and network security settings
• Display knowledge of AWS and Cloudflare integration, with a focus on security
• Possess strong troubleshooting skills and a collaborative, team-oriented mindset

Responsibilities

• Collaborate with the IT Manager to manage and optimize applications, including Microsoft 365, AWS, and other cloud services
• Support endpoint management for Windows and macOS devices using Microsoft Intune and Jamf
• Develop and implement automation solutions to streamline IT processes and improve efficiency
• Resolve higher-tier IT tickets, providing technical support and solutions to complex organizational issues
• Assist in managing identity and access solutions, such as Azure Active Directory, Entra, and conditional access policies
• Implement security measures and best practices in coordination with the Information Security team
• Manage patching processes and address vulnerabilities to maintain system security and stability
• Configure and maintain Single Sign-On (SSO) settings in Azure AD to enhance user access and security
• Configure firewalls, VPNs, and other network security measures to protect infrastructure
• Partner with the IT Manager on planning and rolling out new platforms and technology initiatives
• Support Cloudflare integration and configurations for network security and performance
• Monitor system health, troubleshoot issues, and optimize performance
• Maintain accurate and up-to-date documentation for configurations, processes, and IT policies

Preferred Qualifications

• Obtain relevant certifications (e.g., Microsoft 365 Certified: Modern Desktop Administrator, Microsoft Certified: Azure Administrator, AWS Certified Solutions Architect)
• Have experience with additional automation and configuration management tools (e.g., Ansible, Terraform)
• Possess experience with automation tools and scripting languages (e.g., PowerShell, Python)

Benefits

• Competitive base compensation
• Annual bonus potential
• Health benefits effective on start date; 100% coverage for base plan, up to 90% coverage on all other plans for individuals and families
• Health & Wellness Program; up to $300 per quarter for your overall wellbeing
• 401K plan effective on the first of the month after your start date; 100% of up to 4% of your annual salary
• Company paid STD/LTD
• Unlimited (or generous) paid "Vytal Time", and 5 paid sick days after your first 90 days
• Technology setup
• Ability to help build a market leader in value-based healthcare at a rapidly growing organization